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If I could select "0" for the rating, I would have selected that. The hotel even after confirming the booking didnt checked us in and said they have no rooms available. So be ready to stay on the road after making booking with them. This happened when I paid them booking fees in advance. I didnt even get my refund back and they didnt care.

Citizen stay went fine hassle free checking lift available free parking with luxury rooms available courteous staff

the hotel is close to the train station, easy to walk. friendly staff and good coffee. the hotel was clean, but needs renovations big room helpful staff! had some issues with the shower and tv and they came promptly to fix it.