Luxury Hotels in Cusco

Excellent service and great staff !

All the staff was professional and the quality of the service from each and everyone was on a really high level,

hotel looks like a palace. our room was beautiful room , very clean and tidy. amazing breakfast. the staff is very friendly, always helpful. alpacas are living there as well, two beautiful and so cute alpacas 😁

Everything about the property is beautiful & so peaceful & still giving cusco vibes

teh hotel and rooms are very nice...personal very helpfull,very central

This is an amazing hotel, the best during our trip to Peru. Very comfortable beds and rooms, spacious, with an impressive breakfast.

Breakfast was great. Our room faced the square so very noisy during the night. Staff very helpful, professional and attended to our needs.

Everything was pretty good overall. All email communications with Gustavo were great prior to our stay and during. We originally booked on booking.com at a very high price and kept looking and got a much better deal.....so I'd suggest if you're paying approx $250 USD it's a good deal. Food was great, grounds are immaculate (loved the 🦜 & all the 💐's), pool was nice and cold but great when in the sun for abit! We were there 2 nights/ 3 days for the sole purpose of relaxing and that's sure what we did. As mentioned in prior reviews, we found Peruvian families on site using the facilities and their clothing everywhere by the pool and grounds...maybe lockers should be provided for this. Only 6 lounge chairs by the pool, so not really good in that sense when hotel guests who are paying can't even get access. Also tables to put drinks on would be good (I think I also only saw 1 of those and again occupied by non-hotel guests). It would be nice if they had the theatre in English as well maybe at a different time. We couldn't get the TV to work really nor in English even after the maintenance guy came. We had several mosquitoes in the room upon check in, however was quickly rectified with a call to the desk and a lady came to spray and put plug ins. Woukd have been nice if we had clean chairs outside on the balcony for morning coffee (they were covered in bird poop) so we layed towels down on them as they were a tad tough to get clean. Yolanda at breakfast was exceptional. Went above and beyond for Us. We were also celebrating our Anniversary and they added a little nice touch to Our room upon arrival. We found it very clean, quiet, great food (make sure to save room for the Aranwa Experience desert....it's exceptional and have your phone ready for a video!). We had a pisco sour demonstration and it was awesome as we made our own & then got to consume them. They were delicious!!.

The people, the location, the food, the massage.

This is one of the most incredible parts of our Peru experience. I had no expectations going in, except to relax in nature. We were really happy with our cottage and nightly fires. The food is outstanding and served by very kind, happy staff. The highlight was birdwatching in the mornings and doing the nature walks with the guide. This hotel is located in an incredible nook inside the mountains that makes you feel wrapped in the Andes. It is truly a magical location. Additionally, our spa services were divine.