Hotels near Chelsea, Vienna

The staff were incredibly friendly and helpful. Loved the decor, made smaller rooms feel very cosy.

We travel a lot and this is one of our favourite hotels in the world. Everything is done with care and the rooms are beautiful and unique.

The best staff I have ever seen. They pay attention to even the smallest details. Finally, a place where guests don't have to mess around with the coffee machine, but where the coffee is brought to you. Several times :) Very generous and delicious breakfast. And the bed is truly wonderful. I'm sorry I can't take it home with me. Thank you for your service!

Staff were very personable, polite, friendly and accommodating. Room was lovely. Location was excellent with respect to getting around the city on foot. The concierges were extremely helpful and made reservations for trains, dining experiences, and concerts very easily and efficiently. Food was delicious - breakfast is included and there is a buffet as well as ordering something from the menu without additional cost. Property and room were extremely clean- staff work very hard to ensure this (as well as being accommodating). There is a lovely veranda to sit in. Not in a busy or noisy area. Able to walk to museum quarter, main shopping area and cafes. The hotel offered free coffee (including cappuccinos) all day. Champagne bar was out of this world. An excellent experience!

Excellent hotel, easy to get to from the airport

I stayed two nights with my nephew and our stay was absolutely delightful. The hotel is charming and walking distance from the center and museum quarters. The subway stop is just next to the hotel making it super easy to get around. Our room was spacious and beautiful and it had a beautiful tub. The toiletries and the cleanliness top notch. I must say it has the services of a 5 star hotel. But the most special thing was Sandra from reception. She truly went beyond to make our stay more memorable. I had sent an email asking for an amenity for my nephew's birthday and she always answered promptly and with care and kindness. When we arrived (early) our room was ready and beautifully decorated with balloons which Sandra had made sure were of my nephews favorite colors and the cake. The extra touch of putting an extra heater just so we could find the room warm was really special. Her suggestions were excellent, and during our stay, she took so much care of us and always with a smile answered to all our requests. She is a true gem of the property. Sandra even took time to text us the best places to buy Sacher torte on our very last day and give us suggestions over the phone. You should hold on to her. Thank you so much, Sandra. We will most certainly come back. We didn't have the time to try the restaurant but we saw the ambiance and it was charming and elegant, next time we will for sure.