Serene Central Hotel

–Excellent location – show map
+86 photos
Scored 9.7
Rated exceptional

Staff

9.9

You might be eligible for a Genius discount at Serene Central Hotel. Sign in to check if a Genius discount is available for your selected dates.

Genius discounts at this property are subject to booking dates, stay dates, and other available deals.

About this property

Comfortable Accommodations: Serene Central Hotel in Hanoi offers family rooms with air-conditioning, private bathrooms, and city views. Each room includes a work desk, TV, and free toiletries. Exceptional Facilities: Guests enjoy free WiFi, private check-in and check-out, a paid shuttle service, and a tour desk. Additional amenities include a elevator, bicycle parking, and express services. Delicious Breakfast: A variety of breakfast options are available, including continental, American, buffet, vegetarian, and Asian. Fresh fruits, pancakes, and cheese enhance the morning experience. Prime Location: Located less than 0.6 mi from Ha Noi Railway Station and Hoan Kiem Lake, the hotel is near attractions such as the Imperial Citadel and Hanoi Opera House. Noi Bai International Airport is 15 mi away.

Couples in particular like the location – they rated it 9.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Airport shuttle
  • Free Wifi
  • Family rooms
  • Elevator
  • Laundry
  • Air conditioning
  • Free crib available on request

Property highlights

Perfect for a 3-night stay!

  • Located in the heart of Hanoi, this hotel has an excellent location score of 9.8

  • Top pick by families with children

Breakfast Info

Continental, Vegetarian, Asian, American, Buffet, Breakfast to go

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Availability

Prices converted to USD
We have no availability here between Fri, Oct 31, 2025 and Mon, Nov 3, 2025.

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Limited supply in Hanoi for your dates: 115 four-star hotels like this are already unavailable on our site

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

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Guests who stayed here loved

Scott
United States United States
“Excellent base to explore Hanoi. Comfortable room with great soft bed and good A/C. Staff was super helpful and accomodating, allowing us a slightly late check out and keeping an eye on our bags for nine hours while we were out. Our room was...”
ぺぺ
Japan Japan
“The staff were excelent, they gave good recommendations, were very helpful and very nice. They prepared to go breakfast for us when our return flight was at 8am.”
Arkar
Myanmar Myanmar
“Great location as some of the tourist attraction places are just walking distance. The room was clean and the bed was comfortably nice. Receptionists and staffs were friendly and very welcoming with their smiles, and attentive to my needs.”
Jennifer
South Korea South Korea
“The staff at Serene Central were very friendly and helpful. They took good care of us when we had to adjust plans last second for a tropical storm. We also loved how close the hotel was to Train Street and it was also close to a lot of great food...”
Veroesjka
Curaçao Curaçao
“Super friendly and helpful staff! Eden was an amazing host, he gave us the best tips, helped us book our trips, and even made us breakfast because we had an early flight. Such thoughtful service. Thank you, Eden!”
Vanesa
Czech Republic Czech Republic
“Had a great stay, staff was very welcoming. If you want hotel for a good price and with location at the old quarter, definitely recommend booking this one. Would stay again”
Karin
Israel Israel
“Everything looked good and clean, the staff were amazing in helping with everything we needed!! Breakfast was a little small but still good.”
Ye
Thailand Thailand
“First of all the bed is really comfy and cozy and clean. And the staffs are really friendly and helpful. With nice location in the old town area. It was a great experience staying there.”
Bassam
United Kingdom United Kingdom
“The staff are great, the breakfast is varied and the price for the airport shuttle is very reasonable.”
Ariel
Canada Canada
“Everything was perfect, the staff are so friendly, helpful and kind and the room is nice, big and clean. The bed is the comfiest bed I’ve ever slept it and it was just a perfect stay. Location is really perfect and walking distance from everything”

Hotel area info

House rules

Serene Central Hotel takes special requests – add in the next step!
Check-in
From 2:00 PM to 12:00 AM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
From 11:30 AM to 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Check what conditions apply to each option when making your selection.
Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 3 years
Crib upon request
Free

Cribs and extra beds aren't available at this property.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 4 rooms, different policies and additional fees may apply.
Accepted payment methods
VisaMastercardJCBCash
Parties
Parties/events are not allowed

The fine print

Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Serene Central Hotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

This property does not accommodate bachelor(ette) or similar parties.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property currently isn't accepting guests from certain countries on dates where such guidelines exist.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property can only accept bookings from essential workers/permitted travelers on dates where such guidelines exist. Reasonable evidence must be provided on arrival. If it isn't provided, your booking will be canceled on arrival.

As a result of the coronavirus (COVID-19), this property has temporarily suspended its shuttle services.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.