Name: Hanoi Emerald Waters Hotel & Spa
Address: 47 Lo Su, Hoan Kiem, Hanoi, Vietnam, 47 Lo Su, Ha Noi Municipality, Vietnam
Rating: 9.5

Hanoi Emerald Waters Hotel & Spa

–Excellent location - show map

+40 photos

You might be eligible for a Genius discount at Hanoi Emerald Waters Hotel & Spa. To check if a Genius discount is available for your selected dates sign in.

Genius discounts at this property are subject to book dates, stay dates and other available deals.

About this property

Hanoi Emerald Waters Hotel & Spa is located in the culture-rich capital of Hanoi, just 200 metres from Thang Long Water Puppet Theater. The property houses an in-house restaurant that serves a buffet of delicacies. Guests who wish to enjoy a cocktail of their choice can visit the bar located on the property. Free WiFi is available throughout the property. Ngoc Son Temple is 300 metres from Hanoi Emerald Waters Hotel & Spa, while Hoan Kiem Lake is 400 metres away. The nearest airport is Noi Bai International Airport, 21 km from the property. Every room comes with sleek furnishing in neutral shades. The room comes equipped with a flat-screen TV with satellite channels. En suite bathroom comes fitted with a standing shower facility. Bath robes and slippers are included. There is a 24-hour front desk, a business centre, concierge service and shops at the property.

Couples particularly like the location — they rated it 9.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the real heart of Hanoi, this hotel has an excellent location score of 9.8
Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Continental, Italian, Vegetarian, Vegan, Buffet, Breakfast to go

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Availability

Select dates to see this property's availability and prices

Room type	Number of guests
Suite Balcony 1 extra-large double bed
Family City View 1 single bed and 1 extra-large double bed
Connecting Room Bedroom 1 1 extra-large double bed Bedroom 2 2 single beds
Deluxe Family Room 1 single bed and 1 extra-large double bed
Honeymoon Suite 1 extra-large double bed
Deluxe Double Room 1 double bed
Twin Room with View 2 single beds
Deluxe Twin Room 2 single beds
Junior Suite 1 extra-large double bed

Guest reviews

Categories:

Staff

Facilities

Cleanliness

Comfort

Value for money

Location

Free WiFi

Guests who stayed here loved

Trisha

New Zealand

“The location was great! Right in the heart of the old quarter. Breakfast was tasty, my kids enjoyed the option of having Beef Pho in the morning! The staff were very helpful and attentive”

Kristin

Germany

“Everything was great, we would definitly recommend comming here. The location is situated perfectly in the old quarter but still quiet. Especially the staff was so friendly. A big big thanks to Kim who organized a 2day trip to Halong Bay for...”

Barbara

Denmark

“The location is amazing, right in the center and within walking distance of the weekend market. The staff were incredibly friendly and helpful, offering great recommendations for restaurants and places to visit. While the hotel isn’t very close...”

Kerenza

United Kingdom

“This is a wonderful hotel. We stayed there with our children and the staff made every effort to ensure we felt welcome, comfortable and happy. The beds were comfortable, quiet and beautifully cleaned each day. Breakfast had far more choice than we...”

Cameron

Australia

“The staff were so fantastic - really helpful and went above and beyond to make our stay enjoyable. Particular thanks to Tracey and Claire - they were both wonderful.”

Bishop

Australia

“Everything from the position of the hotel down to the staff, all perfect.”

Emma

United Kingdom

“The staff were all so welcoming and professional. They provided us with all the information we needed quickly and efficiently and provided us with a map on arrival, guiding us to train street. The rooms were spotlessly clean and there was a good...”

Emily

Australia

“The staff were so friendly and helpful, including helping us with bags at the start and end of our stay, and calling our shuttle which was running a bit late so that we didn’t have to worry (just because it was a bit later than we’d told them it...”

Aletta

Australia

“The breakfast (pho) is delicious. The room price is worth it. Staff is very helpful, attentive and friendly, good customer service. Strategic location”

Elizabeth

United Kingdom

“The hotel is in a great location for exploring Hanoi. The staff are amazing - friendly and attentive. They helped organise our trips and airport transport and gave us some great tips on things to do and places to eat! The breakfast was fab with...”

Hotel surroundings

Restaurants

1 restaurant on site

Salmon Run Restaurant

Cuisine
Steakhouse • Vietnamese • International • European
Open for
Lunch • Dinner • Cocktail hour
Ambiance
Family friendly • Traditional • Modern • Romantic
Dietary options
Vegetarian • Gluten-free

House rules

Hanoi Emerald Waters Hotel & Spa takes special requests - add in the next step!

Check-in

From 14:00 to 00:00

Guests are required to show a photo identification and credit card upon check-in

You'll need to let the property know in advance what time you'll arrive.

Check-out

From 00:00 to 12:00

Cancellation/ prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 1 year

Extra bed upon request

VND 390,000 per child, per night

Cot upon request

Free

2 - 16 years

Extra bed upon request

VND 390,000 per child, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction

There is no age requirement for check-in

Pets

Pets are not allowed.

Accepted payment methods

Cash

The fine print

Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hanoi Emerald Waters Hotel & Spa in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property can only accept bookings from essential workers/permitted travellers, during dates where such guidelines exist. Reasonable evidence must be provided on arrival. If it isn't provided, your booking will be cancelled on arrival.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.