GRAND CITITEL Hanoi Hotel & Spa

–Excellent location - show map
+79 photos
Scored 8.8
Rated fabulous

Staff

9.4

Property highlights

You might be eligible for a Genius discount at GRAND CITITEL Hanoi Hotel & Spa. To check if a Genius discount is available for your selected dates sign in.

Genius discounts at this property are subject to book dates, stay dates and other available deals.

About this property

Set in the Hoan Kiem district of Hanoi, GRAND CITITEL Hanoi Hotel & Spa is within a 3-minute walk from Vietnam Revolution Museum, National Museum of Vietnamese History and Hanoi Opera House. Guests can enjoy daily buffet breakfast at the on-site restaurant from 06:00 until 10:00. Free WiFi access is available in entire area. All stylish rooms have air conditioning, a cable flat-screen TV, personal safe, and desk. Private bathroom comes with a shower, and free toiletries. GRAND CITITEL Hanoi Hotel & Spa operates a 24-hour front desk and has self check-in machine. You will also find a gym room at the hotel. Within a 10-minute drive from GRAND CITITEL Hanoi Hotel & Spa, you can reach major city landmarks, including Hoan Kiem Lake, Thang Long Water Puppet Theater, and St. Joseph Cathedral. Noi Bai International Airport is a 45-minute drive away.

Couples particularly like the location — they rated it 9.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • Free WiFi
  • Airport shuttle
  • Family rooms
  • Fitness centre
  • Spa and wellness centre
  • Non-smoking rooms
  • 24-hour front desk
  • Restaurant
  • Bar

Situated in the real heart of Hanoi, this hotel has an excellent location score of 9.2

Breakfast info

Continental, Vegetarian, Vegan, Gluten-free, Asian, American, Buffet, Breakfast to go

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Availability

Select dates to see this property's availability and prices

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Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
1 large double bed
2 single beds
1 extra-large double bed
2 single beds
2 single beds
1 extra-large double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

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Guests who stayed here loved

Vera
Russia Russia
“What we liked: The room was really spacious and comfortable, with a big, cozy bed. At first, I thought the location, tucked between buildings and accessed via a narrow alley, might be inconvenient, but it actually made the room very quiet despite...”
Joanne
United Kingdom United Kingdom
“Was very convenient for me for one nights stay and the staff were lovely, especially Jenny, Leah and Thomas!”
Trip555
Austria Austria
“- The staff at the reception were friendly and helpful. Special thanks to Ms. Ivy, who helped us in some matters in the friendly way and willingness. The staff in the breakfast room were also friendly. - The room is big with comfort beds and just...”
Sara
United Kingdom United Kingdom
“Very comfortable and stylish room Location is also great and the roof top bar is very convenient”
Tina
Singapore Singapore
“Location, in a quiet alley just off a busy road so not noisy but still central. Breakfast buffet had good choices and was kept stocked. The rooftop bar had a small pool and good views over the city. Employees are helpful. Room was clean and there...”
Eleonora
Italy Italy
“The hotel is nicely furnished, the rooms are not too big but very clean, breakfast was super good and the staff were amazing and accommodated all our requests.”
Thi
Vietnam Vietnam
“Wonderful stay. Excellent on all aspects. Especially thanks to Thomas, Jenny, Toni and Lisa for their dedication service and their great hospitality’s.”
Quang
Australia Australia
“Here’s a polished 5★ hotel review you can use (and I can tailor it if you tell me the hotel name, location, or your experience details): ⸻ 🌟🌟🌟🌟🌟 “I had an absolutely wonderful stay at this hotel! From the moment I arrived, the staff were warm,...”
Summer
United Kingdom United Kingdom
“Property was very clean and comfortable. The pictures were exactly as what the room looked like. The staff were all lovely and we enjoyed our stay here, would definitely book again.”
Ana
Belgium Belgium
“Extremely clean and helpful staff! We got more than we expected!! Thomas was super friendly and helpful and always checked in with us regarding how to make our stay amazing. The profesionalism of staff was great! Well done for recruiting such...”

Hotel surroundings

Restaurants

1 restaurant on site
The Shii Kitchen
  • Cuisine
    Asian • International • European
  • Open for
    Breakfast
  • Ambiance
    Family friendly • Traditional • Modern
  • Dietary options
    Vegetarian • Vegan • Gluten-free

House rules

GRAND CITITEL Hanoi Hotel & Spa takes special requests - add in the next step!
Check-in
From 14:00
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 5 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free
5+ years
Extra bed upon request
VND 600,000 per person, per night

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBMaestroUnionPay debit cardUnionPay credit cardBankcardCash