Urban Inn, Serai Wangi

–Excellent location – show map
+24 photos
Scored 8.7
Rated excellent

Staff

9.1

Property highlights

About this property

Comfortable Accommodations: Urban Inn, Serai Wangi in Padang Serai offers family rooms with air-conditioning, private bathrooms, bidets, hairdryers, free toiletries, showers, TVs, and electric kettles. Modern Amenities: Each room includes a kitchenette, sofa bed, and refrigerator, ensuring a pleasant and convenient stay. Convenient Location: Located 31 mi from Penang International Airport, the hotel is near Sunway Carnival Mall (19 mi), Penang Bridge (24 mi), Queensbay Mall (29 mi), 1st Avenue Penang (31 mi), and Penang Times Square (31 mi). Guest Satisfaction: Highly rated for room cleanliness, convenient location, and nearby shops.

Couples in particular like the location – they rated it 8.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Non-smoking rooms
  • Parking on site
  • Room service
  • Family rooms

Top Location: Highly rated by recent guests (9.1)

  • Parking available at the hotel

Availability

Select dates to see this property's availability and prices

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Room Type
Number of guests
 
1 full bed
2 twin beds
1 queen bed
1 queen bed
1 twin bed
and
1 queen bed
1 queen bed
1 twin bed
and
1 sofa bed
and
1 queen bed
1 queen bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location

Select topics to read reviews:

Guests who stayed here loved

Thurgashini
Malaysia Malaysia
“Everything was perfect . The bedroom look so clean and neat .Im really love it to stay at there♥ So comfortable and can sleep without any disturbance 👏🏻 Best ♥ Really recommended👍🏻”
Mohd
Malaysia Malaysia
“ALL FACILITY PROVIDED WERE AWESOME! THE LOCATION IS SUPERB NEAR TO MALL EASY TO ACCESS ON FOOD AND PARKING”
Xian
Malaysia Malaysia
“Clean, comfortable and got parking. Staff friendly.”
Zulaikha
Malaysia Malaysia
“Everything is good. Has 7Eleven and Serai Mall opposite the hotel.”
Fairuz
Malaysia Malaysia
“Room very comfortable and cosy. My room quite spacious. Location is 10/10. Near many stores, self laundry and many dinings.”
Nur
Malaysia Malaysia
“The room is clean. Spacious toilet but the room space can consider quite small. Can say a bit difficult to perform prayer for muslim due to small space. Hotel can consider to have 2 dustbin, 1 in the toilet instead of just 1. Location wise, so...”
Aainaa
Malaysia Malaysia
“I like bcs its feel like 4star hotel the cleanness and also the environment, also its very safe when at night the staff will lock the front door, if you want to get in the staff will open the door for you”
Leong
Malaysia Malaysia
“One of the hotel at that area provide wifi internet connection, bathroom water pressure was enough strong, room aircond are cool, and facilities water dispenser is provided..”
Ghaz58
Malaysia Malaysia
“Clean room, location near to shopping and food outlet.”
Ghaz58
Malaysia Malaysia
“Ambience is good. Location is very nice. Friendly staffs.”

Hotel area info

House rules

Urban Inn, Serai Wangi takes special requests – add in the next step!
Check-in
From 3:00 PM to 12:00 AM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Available 24 hours
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of MYR 50 is required on arrival. That's about $11. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Parties
Parties/events are not allowed

The fine print

Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Urban Inn, Serai Wangi of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

This property does not accommodate bachelor(ette) or similar parties.

Guests under the age of 18 can only check in with a parent or official guardian.

A damage deposit of MYR 50 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.