The Prestige Hotel Penang, a Member of Design Hotels

–Excellent location – show map
+53 photos
Scored 9
Rated wonderful

Staff

9.5

Property highlights

About this property

Elegant Accommodations: The Prestige Hotel Penang, a Member of Design Hotels in George Town, offers a 5-star experience with spa facilities, a swimming pool with a view, fitness center, restaurant, bar, and free WiFi. Comfortable Amenities: Guests enjoy wellness packages, fitness room, 24-hour front desk, concierge service, minimarket, daily housekeeping, electric vehicle charging, coffee shop, family rooms, full-day security, bicycle parking, and room service. Dining Options: The modern, family-friendly restaurant serves halal Italian, Malaysian, pizza, Asian, and international cuisines for lunch and dinner. A buffet breakfast is provided. Prime Location: Located 9.3 mi from Penang International Airport, the hotel is near attractions such as Wonderfood Museum (2-minute walk), 1st Avenue Penang (1.1 mi), and Penang Times Square (1.5 mi). Guests appreciate the attentive staff and excellent service.

Couples in particular like the location – they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Outdoor swimming pool
  • Free Wifi
  • Private Parking
  • Family rooms
  • Non-smoking rooms
  • Fitness center
  • Spa
  • Tea/Coffee Maker in All Rooms
  • Bar
Design Hotels
Hotel chain/brand

Located in the best-rated area in George Town, this hotel has an excellent location score of 9.3

Breakfast Info

Buffet

  • Private parking at the hotel

Availability

Select dates to see this property's availability and prices

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Room Type
Number of guests
 
2 twin beds
1 king bed
1 king bed
1 twin bed
and
1 king bed
1 full bed
1 king bed
1 queen bed
2 twin beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

Liliana
United States United States
“Good location, welcome drink and professional and friendly service”
Chenkang
Hong Kong Hong Kong
“Food is with various choices. Good quality. Nice fruits. Location is perfect with 5 minutes walk to Peranakan Museum. The staffs are extremely helpful. I lost my iPad in the hotel and they manage to send it back to me in Singapore! Grateful....”
Tristan
Singapore Singapore
“I had a great experience staying at this hotel in Penang. From the moment we arrived, the staff were incredibly friendly and always helpful. The reception team, in particular, stood out for their warm and courteous service every interaction felt...”
Meredith
Thailand Thailand
“Perfectly located in the heart of the city, walkable to lots of attractions and restaurants.”
Rachel
United Arab Emirates United Arab Emirates
“Location is fantastic- right in the middle of GeorgeTown and close to lots of fantastic restaurants. Hotel room was very clean and luxurious. It felt very relaxing. The pool was a great addition too in the heat of the summer.”
Jenny
United States United States
“The location was great if you are exploring the George Town neighborhood. The facility was very clean and the staff were very friendly. Has water filter in the room.”
Maykil
Turkey Turkey
“Rooms were very clean, location was great, staff were so nice and service was great”
Milind
United Arab Emirates United Arab Emirates
“The staff make this property great! Giri, the front office manager and his team are top notch!”
Jason
Poland Poland
“Perfect and everything was even better than picture!”
Arina
Russia Russia
“New clean rooms. Friendly helpful staff. Didn’t hear any noise from the street, but it was not city view.”

Hotel area info

Restaurants

1 Restaurant On Site
The Glasshouse
  • Cuisine
    Italian • Malaysian • Pizza • Asian • International
  • Open for
    Breakfast • Lunch • Dinner
  • Ambience
    Family-friendly • Modern
  • Dietary options
    Halal

House rules

The Prestige Hotel Penang, a Member of Design Hotels takes special requests – add in the next step!
Check-in
From 3:00 PM to 12:00 AM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of MYR 200 is required on arrival. That's about $47. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

Children 3 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Extra bed upon request
MYR 120 per child, per night
Crib upon request
Free
3+ years
Extra bed upon request
MYR 120 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 9 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardUnionPay credit cardCash

The fine print

Must-know information for guests at this property

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Please note that hotel may contact the cardholder for verification purposes.

Please note that the credit card used for booking and a valid photo ID with the same name must be presented upon check-in.

For guests who choose to pay directly to booking.com, a valid photo ID is required upon arrival.

Please note that all Special Requests are subject to availability and additional charges may apply.

Please note that a 50% nonrefundable deposit payment is required for group booking (of 10 or more rooms) upon booking confirmation to guarantee your reservation. Please contact the property directly for more information using details from the Booking Confirmation.

In view of a scheduled maintenance by Tenaga Nasional Malaysia, our local electricity provider, there will be power disruption on 11th March 2024 from 10am - 3pm. Limited electricity will be available during this period, and air conditioning will not be operational. If you have questions or concerns, please contact hotel directly for further information.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform The Prestige Hotel Penang, a Member of Design Hotels of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

A damage deposit of MYR 200 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.