The Palace Hotel Kota Kinabalu

–Great location - show map
+43 photos
Scored 8.4
Rated very good

Staff

9.2

About this property

Boasting a surrounding tropical forest and an organic garden, The Palace Hotel Kota Kinabalu is located 2.5 mi from Kota Kinabalu Waterfront. This eco-friendly property features air-conditioned guests rooms with free WiFi access. All rooms are fitted with a satellite flat-screen TV and complimentary bottled water. The private bathroom comes with a shower and a hairdryer. Complete set of toiletries and bathrobes are available during the stay. Newspaper can be delivered daily upon request. Buffet breakfast is served daily at Tangerine Restaurant, which also opens for lunch and dinner. It specializes in Italian, Malaysian cuisines and other Asian dishes, cooked in an open-kitchen with pool and forest view seating. Other facilities on site include a spa. Staff at the 24/7 reception are happy to assist you with laundry at an additional charge. For your convenience, daily housekeeping and luggage storage are provided for free. Other facilities include a ballroom, business center and meeting facilities. The Palace Hotel Kota Kinabalu is 2 mi from Sabah Museum, while Jesselton Point is 2.9 mi away. Kota Kinabalu International Airport is 6.2 mi from the property.

Couples in particular like the location – they rated it 8.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • 2 swimming pools
  • Free Wifi
  • Free parking
  • Non-smoking rooms
  • Fitness center
  • Restaurant
  • Room service
  • Tea/Coffee Maker in All Rooms
  • Bar

Property highlights

Top Location: Highly rated by recent guests (8.6)

Breakfast Info

Continental, Halal, Asian, American, Buffet

  • Free parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.

Availability

Select dates to see this property's availability and prices

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Room Type
Number of guests
 
1 king bed
1 king bed
2 twin beds
2 twin beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

Vun
Malaysia Malaysia
“Newly renovated. Clean n comfy. Lighting was bright. Bathroom design was so pretty. Sunday buffet brunch was great. Friendly staff.”
Kantheeban
Malaysia Malaysia
“BEST HOTEL. I SLEEP WELL. BEST FOOD. BEST HOSPITALITY. EASY TO GET GRAB SERVICE. NICE SWIMMING POOL. STAFF ARE VERY HELPFUL. THE TOILET WAS SO CLEAN....”
Mamaonodolit
Malaysia Malaysia
“Like the tv channel got Netflix and YouTube.. swimming pool its fun for kids ..safe parking within the hotel building”
Gelviana
Malaysia Malaysia
“Everything is good. New paint of the room🤩 castle vibes, can't wait to see the new lobby soon.”
Halizah
Malaysia Malaysia
“The staff was friendly and helpful. I requested the bed to be changed from twin bed to king bed plus an extra bed. Although renovation was going on around the lobby area, checking in and out was made quick.”
Awang
Malaysia Malaysia
“Newly renovated! the room was nice ! The breakfast is super delicious !”
Mohd
Malaysia Malaysia
“I really enjoyed my stay at your hotel. The staff were friendly, the room was clean and comfortable, the food was delicious, and the location was beautiful. Overall, it was a very pleasant experience.”
Sharon
Australia Australia
“The staff were exceptionally helpful and very welcoming, nothing was too much trouble. Great facilities and meals. We would definitely stay again. Parking was easy in the hotel grounds.”
Peter
Australia Australia
“Nicely renovated property with delightful rooms with all expected facilities and lovely staff. Nice quiet location but close to the city centre. Plenty of parking.”
Sakinah
Malaysia Malaysia
“Staffs were accommodating and friendly. Room is spacious and comfortable.”

Hotel area info

Restaurants

1 Restaurant On Site
Tangerine
  • Cuisine
    International
  • Open for
    Breakfast • Lunch • Dinner
  • Ambience
    Family-friendly
  • Dietary options
    Halal

Amenities of The Palace Hotel Kota Kinabalu

Great facilities! Review score, 8.6

Most popular amenities

  • 2 swimming pools
  • Free Wifi
  • Free parking
  • Non-smoking rooms
  • Fitness center
  • Restaurant
  • Room service
  • Tea/Coffee Maker in All Rooms
  • Bar

House rules

The Palace Hotel Kota Kinabalu takes special requests – add in the next step!
Check-in
From 2:00 PM
Guests are required to show a photo ID and credit card at check-in.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 13 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Extra bed upon request
MYR 80 per child, per night
Crib upon request
Free
3+ years
Extra bed upon request
MYR 80 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 5 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubUnionPay debit cardCash

The fine print

Must-know information for guests at this property

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

As a result of the coronavirus (COVID-19), this property has temporarily suspended its shuttle services.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to the coronavirus (COVID-19), this property has reduced reception and service hours.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).