Promenade Service Apartment

–Great location - show map
+52 photos
Scored 8
Rated very good

Staff

8.9

Property highlights

You might be eligible for a Genius discount at Promenade Service Apartment. Sign in to check if a Genius discount is available for your selected dates.

Genius discounts at this property are subject to booking dates, stay dates, and other available deals.

About this property

Located in the Kota Kinabalu city center, Promenade Service Apartment offers air-conditioned units and is 1640 feet from Oceanus Waterfront Mall. Guests enjoy free WiFi in the comfort of their rooms. Featuring some units with city view and all rooms are non-smoking. Many restaurants can be reached within a 3-minute walk from the property, while bars and cafes are also available nearby. Staff at the 24/7 reception can assist you with various transportation arrangements at an additional charge, such as airport shuttle and car rentals. Laundry is offered at an extra cost, while daily housekeeping is provided for free. Center Point Sabah and Warisan Square Commercial Center are 1312 feet from Promenade Service Apartment. The nearest airport is Kota Kinabalu International Airport, 5.2 mi from the property.

Couples in particular like the location – they rated it 8.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Free Wifi
  • Family rooms
  • Parking
  • Non-smoking rooms
  • 24-hour front desk
  • Facilities for disabled guests

Top Location: Highly rated by recent guests (8.8)

Loyal Customers

There are more repeat guests here than most other properties.

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Availability

Select dates to see this property's availability and prices

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Accommodation Type
Number of guests
 
2 twin beds
2 full beds
1 queen bed
2 twin beds
2 full beds
2 full beds
2 twin beds
1 full bed
2 twin beds
1 queen bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

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Guests who stayed here loved

Robin
Malaysia Malaysia
“Everything very good, very nice , very chef kiss , have tissue hell yeah, Aircon very cold I'm freezing good too, would come again trust.”
Sasha
Malaysia Malaysia
“1) The location: It just walking distance each of the places ie Gaya Street, Center Point, Philippines Market and shop lots. 2) Room: It was okay, just the bathroom door they need to fix it. It was not properly fixed. You need to fix this before...”
Sandy
United States United States
“The staff was excellent, very helpful n friendly . Lots of food places, the shopping malls all within walking distance. McDonald’s, 7/11, Pizza Hut were all near to Promenade. Enjoyed our stay n will book again”
Mohd
Malaysia Malaysia
“Family Room very nice and big space... Hope nextime can staff cleaner make the room give spray fresh air like perfume room... Please take noted...”
Julia
Brunei Brunei
“Good location, can walk around to diff locations such as Gaya Street, Imago, Suria Sabah and near Centre Point. Even have McDonald's downstairs. The staff are very friendly and very attentive.”
Johnny
Malaysia Malaysia
“The room is very spacious and clean. The location also very suitable. Near to beach and there are many restaurants nearby and it is easy to get food.”
Zhaohui
China China
“close to the seafood market and some big supermarket, staying here will make you feel living like local people.”
Abdul
Brunei Brunei
“Very good hotel with polite services.. my mother left her phone when we were checked out.. about 20mins travel on our way back to brunei.. they txted us and told us that a mobile phone left in one room that were in.. We retun back to the hotel...”
Anah
Malaysia Malaysia
“Affordable price. Good location. Under ground parking verry affordable price if u need to park your car for a long time. I like the customer services.very friendly. They event ask me via whatsapp if I need someting. The room also clean and big...”
Anah
Malaysia Malaysia
“The place was clean, cheap and location in the center of city”

Host Info

Company review score: 8.9Based on 2,188 reviews from 1 property
1 managed property

Company info

Our Service Apartments are equipped with basic facilities and conveniences that the modern traveller expects. Designed to cater for both business and leisure visitors, Promenade Service Apartment has a total of 121 rooms, offering a few types of accommodation to suit the needs of individual travellers or travelling families.

Property info

Promenade Service Apartments is within easy reach of all the excitement that Kota Kinabalu has to offer. Explore the heart of Kota Kinabalu on your stay with us and enjoy close proximity to various eateries, entertainment and shopping centres.

Neighborhood info

Our property is ideally situated for the numerous bars and restaurants of Kota Kinabalu and a gentle stroll from a nearby Park. It’s also less than 5-minute walk from Waterfront Boardwalk where our guests can enjoy the view of the day’s setting sun; a privilege which many may overlooked. You’re then minutes away from the nearest shopping centre where you can take in the sights and sounds of Sabah’s growing capital city.

Languages Spoken

English,Malay,Chinese

Area info

House rules

Promenade Service Apartment takes special requests – add in the next step!
Check-in
From 2:00 PM to 12:00 AM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
From 6:00 AM to 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of MYR 50 is required on arrival. That's about $11. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Extra bed upon request
MYR 55 per child, per night
Crib upon request
Free
3 - 17 years
Extra bed upon request
MYR 55 per child, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Accepted payment methods
American ExpressVisaMastercardCash
Smoking
Smoking is not allowed.
Parties
Parties/events are not allowed
Quiet hours
Guests need be quiet between 11:00 PM and 5:00 AM.
Pets
Pets are not allowed.

The fine print

Must-know information for guests at this property

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Promenade Service Apartment of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

This property does not accommodate bachelor(ette) or similar parties.

Quiet hours are between 23:00:00 and 05:00:00.

Guests under the age of 18 can only check in with a parent or official guardian.

A damage deposit of MYR 50 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.