Sustainability certification

Doubletree By Hilton Shah Alam I-City

–Excellent location – show map
+156 photos
Scored 9
Rated wonderful

Staff

9.4
  • Swimming pool
  • Free Wifi
  • Air conditioning
  • 24-hour front desk
  • Key card access
  • Daily housekeeping
  • Non-smoking rooms
  • Safe
  • Baggage storage
  • Elevator

About this property

Elegant Accommodations: Doubletree By Hilton Shah Alam I-City in Shah Alam offers a 5-star experience with an infinity swimming pool, spa facilities, fitness center, restaurant, massage services, bar, and free WiFi in public areas. Comfortable Amenities: Guests enjoy air-conditioning, bathrobes, tea and coffee makers, bidets, hairdryers, refrigerators, work desks, free toiletries, mini-bars, showers, slippers, and TVs. Additional features include interconnected rooms and fitness classes. Dining Options: The family-friendly restaurant serves Chinese, Indian, Italian, Malaysian, pizza, local, Asian, and international cuisines with halal and vegetarian options. Breakfast is a buffet with Asian and halal options. Prime Location: Located 9.3 mi from Sultan Abdul Aziz Shah Airport, the hotel is near attractions such as Royal Gallery Selangor (4.3 mi) and Evolve Concept Mall (12 mi). Guests appreciate the attentive staff, convenient location, and room cleanliness.

Couples in particular like the location – they rated it 9.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Outdoor swimming pool
  • Private Parking
  • Free Wifi
  • Non-smoking rooms
  • Spa
  • 3 restaurants
  • Fitness center
  • Tea/Coffee Maker in All Rooms
  • Bar
Doubletree by Hilton
Hotel chain/brand
Doubletree by Hilton

Property highlights

Top Location: Highly rated by recent guests (9.2)

Breakfast Info

Halal, Asian, Buffet

  • Private parking at the hotel

Availability

Select dates to see this property's availability and prices

—
Room Type
Number of guests
 
1 king bed
1 king bed
1 king bed
1 king bed
1 king bed
2 twin beds
2 twin beds
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.

Sustainability

This property has 3 third-party sustainability certifications.
ISO 14001:2015 Environmental management system
ISO 14001:2015 Environmental management system
Certified by: DEKRA Certification, Inc.
ISO 50001:2018 Energy management systems
ISO 50001:2018 Energy management systems
Certified by: DEKRA Certification, Inc.
ISO 9001:2015 Quality management systems
ISO 9001:2015 Quality management systems
Certified by: DEKRA Certification, Inc.

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

Mohamed
Japan Japan
“Breakfast was excellent, with a wide variety of dishes, including delicious local options. The staff were very friendly and welcoming. The location is one of the best, offering easy access to shopping malls, amusement parks, and more. The view...”
Dj
Singapore Singapore
“The rooms were very clean and all facilities and amenities works perfectly. Staff from check in counter to security guard were very helpful. Easy access to carparks too. Love that the hotel provides water in glass bottle that are recycled and reused.”
Lai
Malaysia Malaysia
“The stay was comfortable and enjoyable. The staff and facilities were very good.”
Suriani
Malaysia Malaysia
“the cleanliness of the room, the staff & the complimentary biscuit”
Ashwin
Singapore Singapore
“The team at DT Hilton were excellent. Special thanks to Me Siva and his team/colleagues who made us feel so welcome and comfortable.”
Martin
Slovakia Slovakia
“Beautifull hotel. Big shoping mall next to it. Rooms perfecly clean an very well equipd. Welness in the hotel, especially massage was very nice. Small but practical gym. Thank you for short but nice stay.”
Fauzana
Malaysia Malaysia
“The room feels incredibly fresh, and I love the interior design. The staff are also extremely polite and kind. My entire vacation felt incredible.”
Nik
Saudi Arabia Saudi Arabia
“Comfortable bed, friendly and helpful staffs. The warm cookies given during check in was a bonus.”
Daia
“I love how comfortable the mattress and pillow are, how varieties and tasty the meals are, and how approachable and caring the staff are.”
Muhammad
Malaysia Malaysia
“It was wonderful experience and the staffs were great. A walking distance to everything and easy access to i-city mall.”

Hotel area info

Restaurants

3 Restaurants On Site
Makan Kitchen
  • Cuisine
    Chinese • Indian • Malaysian • Local • Asian • International
  • Open for
    Breakfast • Lunch • Dinner
  • Ambience
    Family-friendly • Traditional • Modern
  • Dietary options
    Halal • Vegetarian
Tosca Trattoria Italiana
  • Cuisine
    Italian • Pizza
  • Open for
    Lunch • Dinner
  • Ambience
    Modern • Romantic
  • Dietary options
    Vegetarian
Axis Lounge
  • Cuisine
    Local • Asian • International
  • Open for
    Lunch • Dinner • High tea
  • Ambience
    Family-friendly • Modern
  • Dietary options
    Vegetarian

House rules

Doubletree By Hilton Shah Alam I-City takes special requests – add in the next step!
Check-in
From 3:00 PM
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of MYR 200 is required on arrival. That's about $47. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

Children 6 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 3 years
Extra bed upon request
MYR 116.60 per child, per night
Crib upon request
Free
4+ years
Extra bed upon request
MYR 116.60 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 9 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardJCBCash

The fine print

Must-know information for guests at this property

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

A damage deposit of MYR 200 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.