Orchid House Tulum Jungle

–Good location - show map
+121 photos
Scored 7.9
Rated good

Staff

8.5

Property highlights

You might be eligible for a Genius discount at Orchid House Tulum Jungle. To check if a Genius discount is available for your selected dates sign in.

Genius discounts at this property are subject to book dates, stay dates and other available deals.

Get the celebrity treatment with world-class service at Orchid House Tulum Jungle

Elegant Accommodation: Orchid House Tulum Jungle in Tulum offers a 5-star experience with a rooftop swimming pool, lush garden, and spacious terrace. Guests enjoy free WiFi, private check-in and check-out, and a modern restaurant serving Mexican cuisine. Comfortable Amenities: Rooms feature private bathrooms, air-conditioning, balconies with garden or pool views, and amenities such as minibars and coffee machines. Additional facilities include a pool bar, outdoor seating area, and picnic spots. Dining Experience: The restaurant offers a romantic ambience with brunch, lunch, and dinner options. Menus cater to vegetarian, vegan, and gluten-free diets, ensuring a delightful dining experience for all guests. Prime Location: Located 39 km from Tulum International Airport and 1.7 km from Tulum Bus Station, the hotel is close to attractions like Tulum Archeological Site (5 km) and Parque Nacional Tulum (3.3 km).

Couples particularly like the location — they rated it 8.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • Outdoor swimming pool
  • Free WiFi
  • Airport shuttle
  • Restaurant
  • Spa and wellness centre
  • Non-smoking rooms
  • Room service
  • Bar
  • Air conditioning
  • Breakfast

Breakfast info

Continental

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Availability

Select dates to see this property's availability and prices

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Room type
Number of guests
 
1 extra-large double bed
2 single beds
and
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
Bedroom 1
2 extra-large double beds
Bedroom 2
2 extra-large double beds
Bedroom 3
1 extra-large double bed
Bedroom 4
1 extra-large double bed
Living room
1 sofa bed
Bedroom 1
1 extra-large double bed
Bedroom 2
2 extra-large double beds
Bedroom 3
2 double beds
1 extra-large double bed
2 double beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

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Guests who stayed here loved

Rob
United Kingdom United Kingdom
“Interestingly designed space. Centre to beach and town of Tulum - for us good as we had a car so could break our days between different places. Free parking on public road. Great they have a sister branch by beach which guests can use so saves on...”
Anna
Latvia Latvia
“Very beautiful garden and pool area. Trully paradise views and sounds. The staff is welcoming and upgraded us to a better room due to some smell problems in our booked room. So nice! We appreciated this step a lot. They have own beach club, what...”
Zoe
United Kingdom United Kingdom
“Lovely room with outside bath and fantastic art on the walls. Lovely jungle feel in the hotel with lots of plants, water. Food at breakfast excellent and Ricardo brilliant. Christina on the desk was very helpful too.”
Olayiwola
United Kingdom United Kingdom
“Quiet haven in a lovely neighborhood. We also got a lovely upgrade.”
Karan
United States United States
“This place is amazing! From the beautiful jungle vibe the minute you check in, to the amazing meals and super friendly staff, especially Israel and Jose, they went above and beyond to make our stay special. This has become one of my favorite...”
Marie
United Kingdom United Kingdom
“Beautiful quiet small hotel. All the details were amazing. We loved our stay. Very nice staff too.”
Susan
United Kingdom United Kingdom
“The hotel was amazing, it was just like staying in the jungle with the plants & waterfalls. The bar and pool upstairs were very tranquil and the food absolutely delicious. Staff were lovely, spoke English and very helpful.”
Annelie
United Kingdom United Kingdom
“• Best margaritas in mexico • Very special warm pool • Shout out to Frank, Jose and Danielo for great customer service • Will order taxis at good prices • Dip in the bed but beautiful room and garden bath/pool • Lovely quiet location • Shop and...”
Luz
United States United States
“Orchid house Tulum was better than what I expected. The staff are very friendly and attentive. The food was not a 10 a 100 plus, prefer to eat at the restaurant instead of anywhere else. DELICIOUS! it was so good, that i wanted to marry the...”
George
Netherlands Netherlands
“The hotel looks lovely and the and well taken care off. It feels a bit like a tiny rainforest with very confortable rooms.”

Hotel surroundings

Restaurants

1 restaurant on site
ORQUIDEA RESTAURANT & POOLSIDE BAR
  • Cuisine
    Mexican
  • Open for
    Breakfast • Brunch • Lunch • Dinner • Cocktail hour
  • Ambiance
    Modern • Romantic
  • Dietary options
    Vegetarian • Vegan • Gluten-free

House rules

Orchid House Tulum Jungle takes special requests - add in the next step!
Check-in
From 15:00 to 23:30
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 07:00 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of US$250 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Cards accepted at this hotel
VisaMastercard Cash is not accepted

The fine print

Need-to-know information for guests at this property

Due to a nearby construction, from 8:30 am to 5:00 pm some noise is expected

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Orchid House Tulum Jungle in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

In the event of an early departure, the property will charge you the full amount for your stay.

A damage deposit of US$250 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.