Motto By Hilton Tulum

–Great location - show map
+126 photos
Scored 8.1
Rated very good

Staff

8.7
  • Pet friendly
  • Swimming pool
  • Free Wifi
  • Free parking
  • Air conditioning
  • Private bathroom
  • 24-hour front desk
  • Key card access
  • Daily housekeeping
  • Non-smoking rooms

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About this property

Comfortable Accommodations: Motto By Hilton Tulum in Tulum offers family rooms with air-conditioning, private bathrooms, and garden or inner courtyard views. Each room includes a work desk, refrigerator, and free toiletries. Exceptional Facilities: Guests enjoy a rooftop swimming pool, fitness center, sun terrace, and free bicycles. The hotel provides free WiFi, a restaurant, bar, and yoga and fitness classes. Additional amenities include a minimarket, laundry service, and electric vehicle charging station. Dining Experience: The family-friendly restaurant serves American, Italian, Mexican, international, and Latin American cuisines. Brunch, lunch, and dinner are available, alongside cocktails. Vegetarian, vegan, gluten-free, and dairy-free options are provided. Prime Location: Located 25 mi from Tulum International Airport, the hotel is near attractions such as Tulum Archaeological Site (2.5 mi) and Parque Nacional Tulum (1.6 mi). Guests appreciate the rooftop pool, wellness area, and attentive staff.

Couples in particular like the location – they rated it 8.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Outdoor swimming pool
  • Free Wifi
  • Free parking
  • 6 restaurants
  • Spa
  • Fitness center
  • Non-smoking rooms
  • 24-hour front desk
  • Bar
Motto
Hotel chain/brand
Motto

Property highlights

Top Location: Highly rated by recent guests (8.3)

Breakfast Info

American

  • Free private parking available at the hotel

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Availability

Select dates to see this property's availability and prices

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Room Type
Number of guests
 
1 queen bed
1 queen bed
1 sofa bed
1 queen bed
1 sofa bed
1 bunk bed
1 bunk bed
1 twin bed
and
2 queen beds
1 queen bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

Diego
United States United States
“The property is very comfy and I like the location, employees are friendly and always there to you!”
Heidi
Mexico Mexico
“The rooftop is fantastic with beautiful pool area and a gym. The rooms were a perfect size for what we needed and very clean. The downtown was walking distance and the staff are helpful and kind.”
Chelsea
United States United States
“It was extremely clean and the staff was very informative.”
Dana
United States United States
“Overall a great valve, wonderful staff and new facility. Appreciated the welcome drink, Credit for the rooftop bar and plated breakfast. .”
Kesha
United States United States
“The breakfast was nice and convenient at the location. The food shelf/display quaility of taste could be a bit better.”
Traveler
Israel Israel
“Fantastic hotel with a beautiful rooftop pool, great gym and a delicious breakfast. The coffee could have been better, and they charge you more for anything other than an Americano 🤷🏻‍♂️.”
Anonymous
Australia Australia
“Clean room, accommodating staff, facilities were great! Access to pool towels and pool lounge chairs, daily happy hour with cocktails, $10 daily voucher which can be used at the bar. Great location and quiet area. Easy check in and out. Would...”
Nofar
United States United States
“Honestly this hotel exceeded my expectations. The room is small but it’s so neatly designed that you don’t even mind it. The pool area is just stunning, there was a free margarita making class by the pool which was very cool and funny, and also...”
Richele
United States United States
“Rooms are clean and nice with mood lighting, large TV’s, mini fridges, safes, and aircon, great pool area (friendly bar staff offering poolside service), very convenient location (close to town and beach), welcoming staff, several good eateries...”
Larry
United States United States
“Staff were friendly and the environment was great.”

Hotel area info

Restaurants

6 Restaurants On Site
Bistro Coba
  • Cuisine
    Latin American
  • Open for
    Breakfast • Brunch • Lunch • Dinner • Cocktail hour
  • Ambience
    Family-friendly
  • Dietary options
    Vegetarian
Rooftop Bar
  • Cuisine
    American • Mexican
  • Open for
    Lunch • Dinner
  • Ambience
    Modern
Alma Verde
  • Cuisine
    International
  • Open for
    Breakfast • Brunch • Lunch • Dinner
  • Ambience
    Family-friendly • Modern
  • Dietary options
    Vegetarian • Vegan • Gluten-free • Dairy-free
Bella Roma
  • Cuisine
    Italian
  • Open for
    Lunch • Dinner
  • Ambience
    Romantic
  • Dietary options
    Vegetarian
Campanella Cremerie
  • Open for
    Brunch • Lunch
  • Ambience
    Family-friendly • Modern
  • Dietary options
    Vegetarian • Vegan
Ancestral Jungle Bar
  • Open for
    Cocktail hour

House rules

Motto By Hilton Tulum takes special requests – add in the next step!
Check-in
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed. Charges may apply.
Groups
When booking more than 9 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardCash

The fine print

Must-know information for guests at this property

Please note that pets will incur an additional charge of USD 45 +Tax per day, per pet.

Breakfast-inclusive rates consist of breakfast for adults and up to 2 children aged up to 5 years.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In the event of an early departure, the property will charge you the full amount for your stay.

Guests under the age of 18 can only check in with a parent or official guardian.