Lowered sink, Entire unit located on ground floor, Toilet with grab rails, Entire unit wheelchair accessible
About this property
Elegant Accommodations: Milo Collection Hotel in Puebla offers 5-star comfort with family rooms, balconies, and modern amenities. Each room features air-conditioning, free WiFi, and a private bathroom.
Exceptional Facilities: Guests can relax on the sun terrace, enjoy the restaurant, and unwind at the bar. Additional services include a 24-hour front desk, concierge, and room service.
Dining Experience: The family-friendly restaurant serves international cuisine with vegetarian options. Breakfast includes continental with fruits, and dinner features high tea and cocktails.
Prime Location: Located 14 mi from Hermanos Serdán International Airport, the hotel is near attractions such as Biblioteca Palafoxiana (5-minute walk) and Amparo Museum (2-minute walk).
Couples in particular like the location – they rated it 9.3 for a two-person trip.
“The property was very close to the plaza and near many wonderful restaurants and mezcal bars.”
Tom
Mexico
“Architecture / Location / staff / room”
Nelissa
United States
“The fact that it is a Historic building and they have kept it as it was, with so much respect for it’s original structure”
D
Don
Canada
“Staff other than the manager who refused to acknowledge me after 28 days were very good. She made an effort to acknowledge everyone but me, quite frankly was very rude”
P
Penny
United States
“Renovated convent keeping most of the 18th century charm & style while adding wonderful modern amenities for bath, bed & technology services.”
G
Gabriel
United States
“The facilities are fantastic. It’s a beautiful hotel all around.”
L
Lisabeth
United States
“Luxurious accommodations, rooms were very quiet. Staff were great.”
R
Rebecca
United States
“The room was spacious and very modern with all the necessary amenities. The ample counter space was appreciated as was the roomy shower. Everything was sparkling clean.”
R
Rashed
United Arab Emirates
“Lupita was amazing and extremely helpful and kind. Wish her all the best. Cleaning staff were wonderful too.”
Ricardo
United States
“The kindness and proactivity of the staff. They took customer service to a whole new level. The hotel was also beautiful and located within two small blocks from the UNESCO protected city center. Water, electricity, everything worked great!”
Hotel area info
Restaurants
2 Restaurants On Site
Restaurante #1
Cuisine
International
Open for
Breakfast • High tea • Cocktail hour
Ambience
Family-friendly • Traditional
Dietary options
Vegetarian
Restaurante #2
Cuisine
International
Open for
Breakfast • Dinner • High tea • Cocktail hour
Ambience
Family-friendly
Dietary options
Vegetarian
Amenities of Milo Collection Hotel
Great facilities! Review score, 9.2
Most popular amenities
Parking
Free Wifi
Family rooms
Airport shuttle
2 restaurants
Facilities for disabled guests
24-hour front desk
Non-smoking rooms
Bar
Breakfast
House rules
Milo Collection Hotel takes special requests – add in the next step!
Check-in
From 3:00 PM to 12:00 AM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
From 12:00 PM to 12:30 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds
Child policies
Children of all ages are welcome.
Children 13 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
Cribs and extra beds aren't available at this property.
No age restriction
There's no age requirement for check-in
Pets
Pets are allowed. Charges may apply.
Accepted payment methods
Cash
The fine print
Must-know information for guests at this property
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Milo Collection Hotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
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United States
Mexico
Canada
United Arab Emirates
