Iberostar Waves Quetzal - All Inclusive

–Excellent location – show map
+50 photos
Scored 8.3
Rated very good

Excellent location!

9.2
  • Sea view
  • Garden
  • Swimming pool
  • Free Wifi
  • Balcony
  • Free parking
  • Air conditioning
  • Private bathroom
  • 24-hour front desk
  • Key card access

About this property

Beachfront and Leisure: Iberostar Waves Quetzal in Playa del Carmen offers direct beachfront access, a lush garden, and an outdoor swimming pool. Guests can relax in the spa facilities, hot tub, or fitness room. Free WiFi is available throughout the resort. Dining and Entertainment: The resort features a variety of restaurants serving Italian, Japanese, Mediterranean, Mexican, Steakhouse, and international cuisines. A bar provides a selection of beverages. Evening entertainment includes live music and shows. Comfort and Amenities: Rooms include air-conditioning, balconies with sea, garden, or pool views, private bathrooms, and free toiletries. Additional amenities include a steam room, wellness packages, and a kids' club. Free on-site parking and a 24-hour front desk enhance the stay. Location and Attractions: Located 20 mi from Cozumel International Airport, the resort is a 14-minute walk from Playacar Beach. Nearby attractions include Playa del Carmen Maritime Terminal (1.9 mi) and Xel Ha (28 mi). Guests appreciate the lush garden, beach access, and diverse dining options.

Couples in particular like the location – they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Outdoor swimming pool
  • Free Wifi
  • Beachfront
  • Free parking
  • Family rooms
  • Fitness center
  • Non-smoking rooms
  • 6 restaurants
  • Bar
Iberostar Hotels & Resorts
Hotel chain/brand
Iberostar Hotels & Resorts

Property highlights

Top Location: Highly rated by recent guests (9.2)

Breakfast Info

Buffet

  • Free Parking Available On Site

Activities:

  • Tennis court

  • Fitness center

  • Spa

Availability

Select dates to see this property's availability and prices

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Room Type
Number of guests
 
2 queen beds
1 twin bed
2 queen beds
1 twin bed
2 queen beds
1 twin bed
2 queen beds
1 twin bed
2 queen beds
1 twin bed
2 queen beds
1 twin bed
1 king bed
1 twin bed
2 queen beds
1 twin bed
2 queen beds
1 twin bed
2 queen beds
1 twin bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

Kurt
United States United States
“The pool ,beach and grounds are fabulous! Plenty of shade to be found around the pool and on the beach”
Barbara
United States United States
“I liked everything. Only issue was dinner. Some nights some restaurants were closed which made finding one that could accommodate you difficult. Some seemed short staffed.”
Ryan
United States United States
“The landscaping and water features, the location, the food and the service. All wonderful!”
Erin
United States United States
“Alfredo, Jorge and Manuel at the front desk were exceptional. Check in was smooth. Our room was clean and comfortable. The grounds were well kept and maintained. The property was neat, lots of wildlife! The pool, beach and bars were great. We took...”
Shere
United States United States
“I liked the entry foyer, our room was decent it was a “remodeled” room. I liked the wildlife around the resort. The massage was really nice. Frank was really friendly, Maria gave the presentation, she was friendly as well.”
Nancy
United States United States
“We loved the pool, beach with lots of seating and umbrellas, the staff was always friendly . The pool bar was one of our favorite spots. we loved the jungle paths with all of the wildlife, very well maintained . The fire show on the beach was...”
Mike
United States United States
“Beach, free programs like yoga, also buffet restaurants”
Kevin
United Kingdom United Kingdom
“We came for a family vacation and did just dad. We enjoyed the ammenuities, the kids club was great for our 4 year old son to join, they even helped him with being more comfortable in the deep pool (with floaties and under supervision). The...”
Karen
United States United States
“all the trees, water and animals! turtles, monkeys, flamingos and peacocks!! Beach was great!! Staff was the best! so friendly and great activities! Food was very good!”
Evi
United States United States
“The hotel was beautifully laid out and decorated. The staff was friendly and accommodating. I would definitely recommend this to friends and family! I loved the jungle feel and the animals on the grounds. The restaurants and buffets were outstanding!”

Area info

Restaurants

6 Restaurants On Site
Restaurante mexicano Uxmal
  • Cuisine
    Mexican
  • Open for
    Lunch • Dinner
La Gondola
  • Cuisine
    Italian
  • Open for
    Dinner
La Hacienda
  • Cuisine
    Mexican • Steakhouse
  • Open for
    Lunch • Dinner
Restaurante Japones Bonsai
  • Cuisine
    Japanese
  • Open for
    Dinner
Restaurante Mare Nostrum
  • Cuisine
    Mediterranean
Restaurante Buffet
  • Cuisine
    International

House rules

Iberostar Waves Quetzal - All Inclusive takes special requests – add in the next step!
Check-in
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 10 rooms, different policies and additional fees may apply.
Cards accepted at this property
American ExpressVisaMastercard Cash is not accepted

The fine print

Must-know information for guests at this property

The reservation charge will appear on the credit card statement in the name of: Hotelera Playamar, S.A. of C.V. For more information about the charge for this reservation, please contact the hotel. The name of the holder of the credit card used to pay must match the name of one of the guests listed on the reservation. The same credit card and government-issued ID must be presented upon check-in. Payments are not accepted at the hotel. Reservations that have not been paid for will be canceled before arrival. If an invoice is requested, it will be issued by Hotelera Playamar, S.A. de C.V., based in Mexico.

An environmental fee of 32.57 mxn per night per room must be paid upon check-in.

The type of bed selected is subject to availability at the hotel. The property does not accept reservations of 10 rooms or more. All bookings of 10 or more rooms will be considered a group and are subject to group terms and conditions.

Guests are required to show a valid ID and credit card upon check-in at the hotel. All special requests are subject to availability and may incur additional costs. It is essential that the primary reservation holder be 18 years or older at the time of check-in at the hotel.

Please inform the hotel of your expected arrival time in advance, using the special requests box when making your reservation or by contacting the hotel directly. Contact details appear on the booking confirmation.

Children policy:

From 0 - 2.99 years: Baby

From 3 - 12.99 years: Child paying child rate

From 13 years old: Adult Rate

Child Rates are available in the hotel reservations department.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to the coronavirus (COVID-19), make sure you're booking this property in accordance with the destination's local government guidelines, including (but not limited to) the purpose of travel and maximum group size.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.