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About this property
Comfortable Accommodations: Hotel Caracol Puerto Morelos in Puerto Morelos offers family rooms with air-conditioning, private bathrooms, and free WiFi. Each room includes a TV, private entrance, and kitchenette with a coffee machine and kitchenware. Convenient Facilities: Guests can relax on the terrace or enjoy the outdoor seating area. The hotel provides a 24-hour front desk, tour desk, and free toiletries. Additional amenities include a shower and free toiletries. Prime Location: Located 16 mi from Cancún International Airport, the hotel is a 3-minute walk from Playa Puerto Morelos. Nearby attractions include La Isla Shopping Mall (25 mi) and Moon Palace (14 mi). Guests appreciate the convenient location, attentive staff, and room cleanliness.
Couples in particular like the location – they rated it 9.0 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular amenities
- Free Wifi
- Family rooms
- Non-smoking rooms
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Guest reviews
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Guests who stayed here loved
- Terri
Canada“Clean, located close to beach, restaurants and shopping.” - Dan
United States“Location is excellent. Rooms are spartan but more than adequate. Bathroom is compact. Shower is hot with excellent water pressure. Beds a little on the firm side but we found them comfortable. Overall we had a very pleasant stay.” - Bridgette Canada“The hotel was centrally located and close to many great restaurants! It was good value for what we paid , clean and attentive staff ! The roof top was a great addition with 2 loungers and table and chairs ! Pretty of hot water in the shower and...”
- Kevin Canada“Rooftop everything is close…store,restaurants,party street in back of hotel”
- Maria
Mexico“I love the location and the premises where so clean. I think is a good value for your money” - A United States“The hotel is conveniently located within walking distance of the beach, restaurants, boutiques, cafes and the main Plaza. It is a quiet facility. On the same block as to several eateries, a bakery and Xoxo store. The staff was very welcoming.”
- Svetlana United States“Highly recommend! Hotel Caracole is Excellent business! Very well property managements. Professional, Responsive & polite Customer service. it’s variation of Rooms different size and style that is very clean, renovated. Updated. Smell fresh,...”
- Joanne United States“Clean , Safe, Easy access to everything . Professional friendly staff.”
- Maxine Canada“location was perfect, so close to the beach, restaurants and coffee shops. front desk and cleaners were so friendly and helpful, everything was clean clean clean. quiet area for sleeping but so close to the action. The patio area was lovely.”
- Ione
United Kingdom“The hotel is way more characterful than I expected. It's really beautifully done with lovely furnishings. There is also a big roof terrace with loungers that overlooks the mangroves and it feels very gorgeous and jungly. The location is just a few...”
Hotel area info
House rules
Child policies
Children of all ages are welcome.
Children 18 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
Cribs and extra beds aren't available at this property.
The fine print
Please inform Hotel Caracol Puerto Morelos of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
