Casa Gem B&B

–Great location - show map
+57 photos
Scored 9.2
Rated superb

Staff

9.7

Property highlights

You might be eligible for a Genius discount at Casa Gem B&B. To check if a Genius discount is available for your selected dates sign in.

Genius discounts at this property are subject to book dates, stay dates and other available deals.

About this property

Comfortable Accommodations: Casa Gem B&B in Playa del Carmen offers family rooms with air-conditioning, private bathrooms, and garden or pool views. Each room includes a private entrance, balcony, and modern amenities. Relaxing Facilities: Guests can enjoy spa facilities, a sun terrace, and a year-round outdoor swimming pool. Free WiFi is available throughout the property, ensuring connectivity. Dining Experience: A variety of breakfast options are provided, including continental, American, vegetarian, and gluten-free. Local specialities, warm dishes, and fresh fruits are served daily. Convenient Location: Located 31 km from Cozumel International Airport, the property is near attractions such as Playa del Carmen Maritime Terminal (3 km) and Xel Ha (44 km). Highly rated for its friendly host and excellent service.

Couples particularly like the location — they rated it 8.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • Outdoor swimming pool
  • Free WiFi
  • Free parking
  • Airport shuttle
  • Family rooms
  • Non-smoking rooms
  • Spa and wellness centre
  • Room service
  • Tea/coffee maker in all rooms

Top location: Highly rated by recent guests (8.4)

Breakfast info

Continental, Vegetarian, Gluten-free, American

FREE parking!

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Availability

Select dates to see this property's availability and prices

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Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
and
1 sofa bed
1 single bed
and
2 double beds
1 extra-large double bed
and
1 sofa bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

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Guests who stayed here loved

Stefano
Italy Italy
“Serafin, the guy managing the place was very kind both before and during our stay. Good breakfast freshly made in the morning, A/C worked very well. Perfect location to move along the Riviera Maya with the car.”
Nicole
Switzerland Switzerland
“Superhosts. We felt really welcome in the B&B, and we even showed up a bit too early. The breakfast was really awesome, with wonderful juice, yoghurt, mexican and western food, at a time that worked for us. Plus they shared all their local tips,...”
Gorazd
Slovenia Slovenia
“Very friendly host, he was making our breakfast every day fresh.”
Rachael
United Kingdom United Kingdom
“Friendly, helpful, accommodating, clean & comfortable”
Tina
Australia Australia
“The room was clean and spacious. The house was peaceful. The host was really friendly, welcoming and willing to provide advice, always open for interesting conversations. We really recommend staying at this place.”
Emanuel
Portugal Portugal
“Everything was beyond our expectations! The house is amazing… spacious, clean and very well located. The service is top, always ready to give a special tip or any support to guarantee our stay is even better. We recommend this house 100%!”
Camilla
United Kingdom United Kingdom
“We loved the fact they were so friendly and attentive. The little pool was great and we also loved the cat, Cherry.”
Shuyuan
United States United States
“Breakfast is great, room is clean, the host/staffs are very friendly”
Wayne
Canada Canada
“Our hosts were amazing. Very hospitable and helpful. The pickup from the ADO bus terminal was really appreciated as well as dropping us off the next day so we could see more of the town and beachfront. The breakfast was just right and was a great...”
Xanne
Belgium Belgium
“Convenient stop coming from the ferry at Playa Del Carmen, only 15min drive. The hostess was incredibly friendly and conversed fluently in English. Cute pool and very clean rooms. Enormous bed and good pillows. Hotel cat was very vocal and cuddly...”

Quality rating

Booking.com rated the quality of this property as 4 out of 5 based on factors such as facilities, size, location and services provided.

Managed by General Manager

Company review score: 9.7Based on 269 reviews from 1 property
1 managed property

Company information

Travel enriches your experience, whenever I visit a new place I learn and enjoy to the maximum of every place and moment where I find. When i travel I always plan the journey and take care of every detail so I have a previous knowledge of the place that I visit. I am the General Manager in a magnificent Boutique Hotel in Playa del Carmen Casa Gem B&B which will make you experience the best stay while you enjoy the beautiful mayan paradise, you will enjoy an enviable relaxation with personalized service. We are ready to fulfill your needs, taking into account the form of travel from each of our travelers. Just come and find out.

Property information

Travelers who want to discover the wonders of the Mayan Riviera and have a stylish and comfortable lodging CasaGem B & B Playa del Carmen is the ideal place. Casa Gem within the Mayan paradise, our Boutique Hotel is inspired in Mexican gems. Onyx , Amber and Jade are our rooms and each one has unique design. Casa Gem gives a personalized service to our guests, giving them the best experience.

Neighbourhood information

Located within the neighborhood los Almendros where you'll find the enviable tranquility of Playa del Carmen just a few minutes of 5th Av, but away from all the hustle and bustle.

Languages spoken

Greek,English,Spanish,French,Albanian

Property surroundings

House rules

Casa Gem B&B takes special requests - add in the next step!
Check-in
From 15:00 to 00:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 12:30 to 13:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 12 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
MXN 300 per stay
12+ years
Extra bed upon request
MXN 700 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardCash
Smoking
Smoking is not allowed.
Quiet hours
Guests must be quiet between 22:00 and 07:00.

The fine print

Need-to-know information for guests at this property

Please note that the property offers free transportation in a 4 km radius from the property. Please reserve with the property in advance.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Casa Gem B&B in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Quiet hours are between 22:00:00 and 07:00:00.

Guests under the age of 18 can only check in with a parent or official guardian.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

License number: 008-007-006785