Hotel Zumrat

–Good location - show map
+73 photos
Scored 8.2
Rated very good

Staff

8.7

Property highlights

About this property

Comfortable Accommodations: Hotel Zumrat in Karaganda offers spacious rooms with air-conditioning, private bathrooms, and city views. Each room includes a work desk, sofa bed, and free WiFi. Dining and Leisure: Guests can enjoy a traditional restaurant serving local and European cuisines, a bar, and a coffee shop. The hotel features a steam room, lounge, and minimarket. Convenient Services: The property provides free on-site parking, private check-in and check-out, a 24-hour front desk, and a paid shuttle service. Additional amenities include a child-friendly buffet and electric vehicle charging station. Nearby Attractions: Sary-Arka Airport is 35 km away. Guests appreciate the attentive staff, spacious rooms, and comfortable accommodations.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • Indoor swimming pool
  • Free WiFi
  • Free parking
  • Airport shuttle
  • Non-smoking rooms
  • Room service
  • Restaurant
  • Family rooms
  • Bar

  • Free parking available at the hotel

Availability

Select dates to see this property's availability and prices

—
Room type
Number of guests
 
1 large double bed
1 large double bed
2 single beds
and
1 sofa bed
1 sofa bed
and
1 large double bed
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

Jane
United Kingdom United Kingdom
“The room was huge, the bed was very comfortable, pillows and duvet were the best! We asked the receptionist for a recommendation , where would the local people eat, it was a fantastic recommendation, food the place everything. The breakfast was...”
Tatyana
Germany Germany
“Завтрак по домашнему, включен в стоимость. Около ресепшен есть кофе аппарат, очень удобно”
Anuar
Kazakhstan Kazakhstan
“Вкусный завтрак, чистый и просторный номер, рядом есть кафешки и столовая.”
Andrey
Kazakhstan Kazakhstan
“Отель абсолютно соответствуют цене. Останавливался переночевать. Спалось хорошо, завтрак был вкусный. Спасибо!”
Askar
Kazakhstan Kazakhstan
“Просторный номер, тихий район, есть хорошие кафе в пешей доступности”
Любовь
Kazakhstan Kazakhstan
“Очень вкусные и сытные завтраки. Шикарная клиентоориентированность, с пониманием относятся и слышат клиента, рднозначно рекомендую!!!”
Владимир
Russia Russia
“Отличный отель, удобный номер, приятный администратор, вкусный завтрак”
Екатерина
Kazakhstan Kazakhstan
“Очень жаль что не ньзя оплачевать QR, только перевод и нет воды в бутылочки в номере стоит кулер в коридоре но воды не было🤭. Номера чистые администратор девушка отзывчивая. Приехали поздно спасибо женщине с кафе приготовила нам ужин.”
Руслан
Kazakhstan Kazakhstan
“Чистое бельё Хороший, отзывчивый персонал На ресепшене девушка очень приветливая Рекомендую!”
Bekaral
Kazakhstan Kazakhstan
“Чисто аккуратно, вежливый и отзывчивый персонал, номера большие,”

Hotel surroundings

Restaurants

1 restaurant on site
restaurant ZUMRAT
  • Cuisine
    Local • European
  • Open for
    Breakfast • Lunch • Dinner • High tea
  • Ambiance
    Traditional
  • Dietary options
    Halal • Vegetarian • Vegan • Dairy-free

House rules

Hotel Zumrat takes special requests - add in the next step!
Check-in
From 14:00
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 6 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

6+ years
Extra bed upon request
KZT 5,000 per person, per night

Prices for extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds allowed is dependent on the option you choose. Please check your selected option for more information.

There are no cots available at this property.

All extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are allowed on request. Charges may be applicable.
Accepted payment methods
American ExpressVisaMastercardMaestroUnionPay credit cardCash

The fine print

Need-to-know information for guests at this property

Guests are requested to inform the property of their expected arrival time. This can be noted in the Special Request box when booking or negotiated directly with the administration of the property., Please note that this property does not provide a visa support.