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About this property

Set in the heart of Kensington in central London, just steps from the Victoria and Albert Museum, The Franklin London - Starhotels Collezione offers elegant accommodations with free WiFi access and a Hammam floor. Guests can dine in The Franklin Restaurant by Michelin starred chef Alfredo Russo or enjoy a drink in the bar. Reopened in 2016 after an extensive refurbishment, the hotel features elegant rooms and suites designed to incorporate classic elements and Italian details. Each room at The Franklin is air conditioned and is fitted with a flat-screen TV, a seating area, a signature bed with premium linens and a pillow menu. The luxury bathrooms come with bathrobes and toiletries. Further facilities include a 24-hour front desk, concierge services, a techno gym and a spa. The famous Harrods Department Store can be reached in a 7-minute walk, while the Natural History Museum is less than 10 minutes away. The Royal Albert Hall and Hyde Park are 0.6 mi from The Franklin London - Starhotels Collezione. The nearest underground station is South Kensington, just 1969 feet away. London Heathrow is approximately 45 minutes away by car, depending on traffic, and airport transfers can be arranged at an extra fee.

Couples in particular like the location – they rated it 9.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Starhotels
Hotel chain/brand

Property highlights

  • Located in the heart of London, this hotel has an excellent location score of 9.3

  • Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Full English/Irish


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
1 king bed
1 queen bed
1 king bed
1 twin bed
1 king bed
1 king bed
1 twin bed
and
1 queen bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

Ivette
United States United States
Beautiful hotel, well equipped and very friendly and helpful staff
Hana
United Arab Emirates United Arab Emirates
Best best BEST bed ever. The sheets the duvets the linen pillows it was like sleeping on cloud. The smell as well and the staff it was by far the best ever hotel and I travel 8-10 times a year . Hope to come again and spend longer time just...
Kristine
United States United States
From the minute we walked in to this hotel we were treated royally! It was a beautiful hotel and all of the staff was helpful, attentive, and pleasant. We loved the location...could walk to so many of the areas we wanted to visit.
Declan
United States United States
Great staff, warm welcome and a great location in South Kensington / Chelsea.
Domingo
United States United States
Excellent location, the room was good, maybe too many amenities for the size of the table they put them. Lot of amenities for the guest, modern and comfortable room. Good restaurant and bar, the portions of the meal were very well in size, not...
Susan
United States United States
Comfortable bed, great breakfast, attentive staff. The courtyard view was lovely.
Chajchawalit
Thailand Thailand
Location, Staff and service were best. From check in to check out, everything was perfect
Jean
United States United States
The Hotel was beautiful! The neighborhood was so perfect, close to the South Kensington Tube Station, The Natural History Museum, Royal Albert Hall, Victoria and Albert Museum, Harrods and more. The room had wonderful decor and super comfortable...
Keith
United Kingdom United Kingdom
Very clean hotel. Staff pleasant. Hotel in nice quiet location not far from Harrods.
Angela
United States United States
Beautiful area and hotel with extremely attentive staff. Enrique the Concierge gave us great tips for sites and restaurants that fit exactly what we were looking for. Breakfast was very good also. Highly recommend!

Hotel area info

Restaurants

2 Restaurants On Site
The Franklin Restaurant by Alfredo Russo
  • Cuisine
    Italian
  • Open for
    Breakfast • Lunch • Dinner • High tea
  • Ambience
    Family-friendly • Modern • Romantic
  • Dietary options
    Vegetarian
Restaurant #2
  • Cuisine
    Italian • Local • International
  • Open for
    Breakfast • Lunch • Dinner
  • Ambience
    Family-friendly • Modern

House rules

The Franklin London - Starhotels Collezione takes special requests – add in the next step!
Check-in
From 3:00 PM
Check-out
Until 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 16 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Extra bed upon request
Free
Crib upon request
Free
3 - 15 years
Extra bed upon request
Free

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed. Charges may apply.
Groups
When booking more than 4 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBDiscoverUnionPay credit cardCash

The fine print

Must-know information for guests at this property

Please note that guests are required to show the credit card used to book the nonrefundable reservation upon check-in. If the credit card owner is not one of the guests, the hotel will require a copy of the credit card owner’s ID and credit card. When booking more than 5 rooms, different policies and additional supplements may apply.

Guests under the age of 18 can only check in with a parent or official guardian.