The Coal Exchange Hotel

–Great location - show map
+58 photos
Scored 8
Rated very good

Staff

9.0

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Genius discounts at this property are subject to booking dates, stay dates, and other available deals.

About this property

Comfortable Accommodations: The Coal Exchange Hotel in Cardiff offers family rooms with private bathrooms, free WiFi, and modern amenities. Each room includes a work desk, TV, and complimentary toiletries. Dining and Leisure: Guests can enjoy a restaurant serving brunch, lunch, dinner, and high tea, alongside a bar offering cocktails. The hotel features a lounge, hot tub, and spa bath for relaxation. Prime Location: Located 14 mi from Cardiff Airport and 1.2 mi from Motorpoint Arena Cardiff, the hotel is near attractions such as Cardiff Castle and Cardiff Bay. An ice-skating rink is also in the vicinity. Guest Services: The hotel provides a 24-hour front desk, daily housekeeping, room service, and luggage storage. Additional services include express check-in and check-out, full-day security, and meals for kids.

Couples in particular like the location – they rated it 8.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Free Wifi
  • Family rooms
  • Restaurant
  • Non-smoking rooms
  • Facilities for disabled guests
  • Room service
  • 24-hour front desk
  • Tea/Coffee Maker in All Rooms
  • Bar

Property highlights

Top Location: Highly rated by recent guests (8.8)

Breakfast Info

Continental, Full English/Irish, Vegetarian, Vegan, Halal, Gluten-free, Buffet, Breakfast to go

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Availability

Select dates to see this property's availability and prices

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Room Type
Number of guests
 
1 full bed
1 twin bed
and
1 full bed
2 king beds
1 king bed
3 king beds
1 twin bed
and
1 full bed
1 king bed
or
2 twin beds
1 queen bed
or
2 twin beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

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Guests who stayed here loved

Jade
United Kingdom United Kingdom
“Had a lovely stay at the coal exchange hotel, staff were very friendly and polite.”
Abigail
South Africa South Africa
“Wow, where to begin with this one. Firstly the hotel is breathtakingly beautiful, even from the outside. If you truly want an actual experience then make sure to book your stay at the Coal Exchange. We were warmly welcomed and hosted by the lovely...”
Teresa
United States United States
“The location to the bay and the train station is perfect. The staff is super friendly and made my last trip to the UK wonderful! The rooms are super nice, the jacuzzi tub is top tier, and the breakfast was nice as well. Highly recommend!”
Sharon
United Kingdom United Kingdom
“The hotel is beautiful full of character clean and comfortable staff where friendly and helpful the Jacuzzi bath was fantastic”
Nasir
United Kingdom United Kingdom
“Breakfast was a lovely self service buffet. The food was warm , of good quality and properly cooked with plenty of choice . The staff were friendly , professional and informative . We stayed in the presidential suite which was clean, spacious,...”
Jac
United Kingdom United Kingdom
“The historic building with art deco style interior, spacious rooms and the jacuzzi.”
Gina
United Kingdom United Kingdom
“Beautiful old building, full of character and old world charm. Staff were exceptional. Good breakfast and a Jacuzzi in our room.”
Carolyn
United States United States
“Beautiful building, good restaurant and great customer service”
Richelle
United States United States
“The location was fantastic. It was very close to the city center and the harbor. It was beautifully furnished and historic. The staff was so nice and accommodating.”
Enfys
United Kingdom United Kingdom
“Room waas clean, spacious, warm. Beds were comfortable withg plenty of pillows and towels for use in the bathroom. The Breakfast was beautiful. Top quality prouduce used, the staff were so attentive. I felt like I had a proper rest when I left...”

Hotel area info

Restaurants

1 Restaurant On Site
Culleys Kitchen & Bar
  • Open for
    Breakfast • Brunch • Lunch • Dinner • High tea • Cocktail hour
  • Ambience
    Family-friendly • Traditional • Modern • Romantic

House rules

The Coal Exchange Hotel takes special requests – add in the next step!
Check-in
From 3:00 PM to 12:00 AM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Payments by Booking.com
Booking.com takes your payment for this stay on behalf of the hotel. Just make sure you have cash for any extras once you get there.

The fine print

Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform The Coal Exchange Hotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.