Neptuno is an adults-only hotel, next to the Yumbo Shopping Centre, and 900 metres away from the beach Playa del Inglés.
All air-conditioned rooms have free Wi-Fi, satellite TV and a furnished balcony. The private bathroom comes with a hairdryer.
The hotel spa includes a sauna, Turkish bath and gym. The Neptuno's swimming pool is heated from October until April and live music can be enjoyed in the bar several times a week.
There is a 24-hour reception and a tour desk. Maspalomas Golf course is 3 km away. You can hire a car and there is free on-site parking.
In the Buffet Restaurant, in the winter season (November to April), gentlemen must wear long pants.
Couples particularly like the location — they rated it 9.0 for a two-person trip.
This property has 1 third-party sustainability certification.
Biosphere Certification
Guest reviews
Categories:
Staff
9.4
Facilities
8.7
Cleanliness
9.1
Comfort
9.0
Value for money
8.5
Location
9.2
Free WiFi
8.5
Select topics to read reviews:
Guests who stayed here loved
Toni
Finland
“Amazing experience, room was quiet, friendly staff, nice food, no kids. Big balcony and decent size TV in the room to watch Netflix. Nice welcome chocolate with a bottle of red wine. Even the price was close to the 5 star hotels in Meloneras I...”
Jon
United Kingdom
“Room spacious and comfortable with good air conditioning. Lovely bathroom. Excellent breakfast- good for a long term stay and very close to Yumba.”
S
Samuel
United Kingdom
“Large, comfortable room and bathroom, with air conditioning - a very welcome feature in the heat of summer.
Broad range of food items at mealtimes to suit every taste.
Staff were welcoming and friendly - fluent English-speakers.
Good-sized pool...”
Tihomir
Ireland
“Food buffet, fairly clean, nice balcony, small slide at the pool, nice+helpful receptionists and lovely restaurant service staff.
Good location.”
C
Christian
Switzerland
“Very friendly staff, rooms clean and relatively new. Great pool area”
A
Anna
Belgium
“We had a very enjoyable stay at this hotel. The rooms were cleaned daily, and towels were refreshed each day — a detail we truly appreciated.
The reception staff were extremely polite and welcoming, and both check-in and check-out were smooth and...”
Sara
United Kingdom
“The hotel is great !
The staff were amazing, very helpful and happy to work there.
The room and the hotel in general were very clean.”
D
David
Ireland
“Location, room, bed and facilities were all excellent and super comfortable”
“Breakfast was lovely from 9 to 11 rooms were very clean and comfortable”
Hotel surroundings
Restaurants
1 restaurant on site
Restaurante #1
Cuisine
Local • International
Open for
Breakfast • Lunch • Dinner
Ambiance
Modern
Dietary options
Vegetarian
Facilities of MUR Neptuno Gran Canaria - Adults Only
Great facilities! Review score, 8.7
Most popular facilities
Outdoor swimming pool
Free WiFi
Free parking
Airport shuttle
Fitness centre
Non-smoking rooms
Restaurant
Tea/coffee maker in all rooms
Bar
House rules
MUR Neptuno Gran Canaria - Adults Only takes special requests - add in the next step!
Check-in
From 15:00 to 23:00
Check-out
From 07:00 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds
Child policies
Children are not allowed.
Cot and extra bed policies
Cots and extra beds are not available at this property.
No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
Cash
The fine print
Need-to-know information for guests at this property
Please note that full payment of the reservation is due upon check-in. Guests with a non-refundable rate must paid the remaining 50% of the reservation upon arrival.
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