El Caracol

–Excellent location – show map
+66 photos
Scored 9.5
Rated exceptional

Staff

9.9

About this property

Comfortable Accommodations: El Caracol in Popayan offers family rooms with private bathrooms, kitchenettes, and garden or city views. Each room includes a shower, work desk, and seating area. Essential Facilities: Guests enjoy a garden, free WiFi, lounge, coffee shop, and outdoor seating area. Additional amenities include a washing machine, tea and coffee maker, and kitchenware. Convenient Services: The hostel provides breakfast in the room, room service, tour desk, luggage storage, and paid parking. Bicycle parking and cycling activities are available. Guest Satisfaction: Highly rated for its kitchen, breakfast, and attentive staff, El Caracol ensures a pleasant stay for all visitors.

Couples in particular like the location – they rated it 9.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Parking
  • Free Wifi
  • Non-smoking rooms
  • Room service
  • Family rooms

Property highlights

Top Location: Highly rated by recent guests (9.5)

Availability

Select dates to see this property's availability and prices

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Room Type
Number of guests
 
1 full bed
1 full bed
1 full bed
1 twin bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

Evan
United States United States
“The staff were very warm, friendly and attentive. The morning breakfast was delicious and healthy. The cafe setting very comfortable and relaxing. I appreciate their focus on sustainability.”
Sandra
Canada Canada
“Excellent value! The kitchenette and spacious sleeping/sitting area in the suite made the stay of several nights very pleasant. The location, close to the centre of the historic zone but quieter, was a bonus. Terrific healthy breakfasts in the...”
Anonymous
United States United States
“Really lovely rooms, very comfortable with a great design. Excellent location close to the center of Popayan and very helpful staff”
Sophie
United Kingdom United Kingdom
“The studio room was big and felt homely. On site cafe was great, we especially loved getting a brew ☕️. We spoke to the owner who was helpful with answering our questions about a route.”
Nikita
Denmark Denmark
“Very cosy place, comfortable room (studio with a kitchen), delicious breakfast (for an extra fee, very reasonably priced) and very friendly helpful staff. Nice views over the white city. The hotel is located in a quiet neighbourhood. While it is...”
Janet
United Kingdom United Kingdom
“I loved the whole vibe here. Lovely garden room, in-house cafe. Tea. Cake. Wonderful staff.”
Claudia
Colombia Colombia
“very nice place I totally recommend it, clean, well located ans safe.”
Niall
United Kingdom United Kingdom
“Nice spacious apartment with kitchenette and huuuge window. Was perfect for what we needed. The breakfasts there were tasty too (not included in price, but reasonable). The fittings were trendy, nice lights and retro wooden floorboards”
Helene
France France
“Quiet, good location, very clean, very good breakfast, good wifi”
Sandra
Colombia Colombia
“Everything. It is charming place near to all the town facilities but in a quiet place. Staff is extremely kind and helpful. Decoration is very beautiful. Filtered water for free is a very important aspect for me in an accomodation due to reduction...”

Area info

House rules

El Caracol takes special requests – add in the next step!
Check-in
From 1:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction
There's no age requirement for check-in
Pets
Pets are allowed on request. Charges may apply.
Cash only
This property only accepts cash payments.

The fine print

Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform El Caracol of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to the coronavirus (COVID-19), this property has reduced reception and service hours.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to the coronavirus (COVID-19), make sure you're booking this property in accordance with the destination's local government guidelines, including (but not limited to) the purpose of travel and maximum group size.

License number: 114402