About this property

Shangri-La Hotel Shenzhen is located in Luohu District, a 5-minute walk from the Hong Kong border, Shenzhen Railway Station and Luohu Subway Station. It offers free internet access and an outdoor pool. Beautifully decorated in pleasant neutral shades, spacious rooms come with contemporary décor, a mini-bar and a safe. The ample bathrooms feature designer bath amenities. Select rooms feature DVD players and great views of Hong Kong’s New Territory or Shenzhen skyline. The hotel provides a modern fitness center with state-to-the-art equipment, sauna facilities and steam rooms for enjoyment. Guests can also indulge in relaxing massages or visit the shopping arcade and the beauty salon. The elegant Grand Ballroom can hold 1,500 guests, while 7 luxurious multifunctional meeting rooms are available on request. 360º Bar, Restaurant & Lounge serves Western cuisine with views of Shenzhen skyline. Other dining options include Cantonese cuisine at Shang Palace, American food at Champs Bar & Grill and international cuisines at Coffee Garden. Shangri-La Hotel Shenzhen is 984 feet from Luohu Commercial City, 1.5 mi from Luohu Commercial Center and Shenzhen King Glory Plaza, 1.8 mi from MixC Shopping Mall and 1.9 mi from Dong Men Pedestrian Street. Shenzhen Bao'an International Airport is about 45 minutes’ drive away.

Couples in particular like the location – they rated it 9.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Shangri-La Group
Hotel chain/brand
Shangri-La Group

Located in the best-rated area in Shenzhen, this hotel has an excellent location score of 9.0

Breakfast Info

Continental, Vegetarian, Asian, American, Buffet

  • Free private parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
1 king bed
1 king bed
1 queen bed
2 twin beds
2 twin beds
2 twin beds
2 twin beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

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Guests who stayed here loved

Lillian
United States United States
Enjoyed the hospitality area for breakfast and afternoon.
Vincent
Australia Australia
Location, next to Luohu port, Luohu commercial centre, and Metro
Hervier
France France
Very nice staff at the reception really professional. Very comfortable hotel i recommend. Close to everything.
Abrar
Hong Kong Hong Kong
The front staff were very very good. Especially have to mention cherry at the front desk, and Kiki. They both went above and beyond, giving a very personalized welcome and treatment beyond just the reception, extending for the whole stay. Amazing.
Aditya
India India
Location is great. Hotel is well maintained and staff members are very helpful
Zee
Singapore Singapore
Great location. Easy access to Hong Kong. Many Restaurants and shops around the hotel. Shopping malls are within walking distance
Emma
Australia Australia
The location and the amenities at the hotel. The food and restaurants were great.
Eben
New Zealand New Zealand
Everything, an amazing hotel. From where you enter, at reception, dealt with by very professional staff (Mr Chen & co) to all the facilities - Top Shelf!
Karen
United States United States
Hotel is beautiful and rooms are nice and clean. Front desk clerk Kyle was very helpful and curious when we checked in. He explained all the details and locations of the hotel amenities made our trip very pleasant and easy to explore what the...
Jorge
China China
The best was the staff and the atmosphere. Going into the hotel after negotiating the urban jungle in Shenzhen was a heavenly moment. Everyone did their absolute best to accommodate us, and we gladly upgraded to the Horizon club. It was a bit...

Hotel area info

Restaurants

5 Restaurants On Site
Coffee Garden
  • Cuisine
    American • Cantonese • Chinese • Italian • Japanese • Mexican • Asian
  • Open for
    Breakfast • Lunch • Dinner
  • Ambience
    Modern
Shang Palace
  • Open for
    Lunch • Dinner
  • Ambience
    Family-friendly
360°Bar, Restaurant & Lounge
  • Open for
    Dinner • Cocktail hour
  • Ambience
    Modern • Romantic
Lobby Lounge
  • Open for
    High tea • Cocktail hour
  • Ambience
    Modern
Mocca
  • Open for
    Breakfast • High tea
  • Ambience
    Modern
  • Dietary options
    Vegan • Gluten-free

House rules

Shangri-La Shenzhen - Nearby Luohu Border, Outdoor Swimming Pool takes special requests – add in the next step!
Check-in
From 2:00 PM
Guests are required to show a photo ID and credit card at check-in.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free
12+ years
Extra bed upon request
CNY 233 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBUnionPay debit cardUnionPay credit cardCash

The fine print

Must-know information for guests at this property

The hotel offers a round-trip chargeable shuttle service to Hong Kong International Airport, Shenzhen Bao'an International Airport and Shekou Ferry Terminal.

The extra bed size is 6.6 feet long and 3.9 feet wide.

The outdoor swimming pool is located on the fifth-floor terrace. In accordance with Article 3 of the "Regulations on the Administration of Hygiene in Public Places" of China, specific items in public places must meet national hygiene standards and requirements. With safety in the swimming environment as a primary concern, visitors are required to wear swimming caps before entering the pool to prevent hair loss from clogging the swimming pool's circulation system.

Please kindly note that Shangri-La Shenzhen has been selected as one of the esteemed business negotiation venue for the China Food and Drinks Fair, taking place from 23 to 29 October 2024. During this event, we would like to ensure a seamless experience for all our guests. Therefore, we have made the following adjustments: On-site check-in, check-out, and breakfast services will be relocated to the 27th Floor, Horizon Club Lounge. In the meantime, the outlets may be subject to adjustments based on the requirements of the fair. We sincerely apologize for any inconvenience caused and thank you for your understanding.

If you plan to visit the hotel to participate in the business negotiation, please contact the organizer directly for relevant information.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.