Sustainability certification

Sheraton Ottawa Hotel

–Excellent location – show map
+28 photos
Scored 8.3
Rated very good

Excellent location!

9.4
  • Pet friendly
  • Free Wifi
  • Bathtub
  • Air conditioning
  • 24-hour front desk
  • Non-smoking rooms
  • Safe
  • Heating
  • Elevator
  • Parking on site

About this property

Near attractions such as Parliament Hill and ByWard Market, this downtown location offers comfortable guestrooms and convenient on-site dining options. Sheraton Ottawa Hotel features smoke-free rooms with plush bedding, perfect for relaxing after a day in the city. Guests can also stay active with access to the 24/7 fitness center. Start the morning with a daily breakfast buffet at the Carleton Grill. In the evening, enjoy a dinner buffet on weekdays, an appetizer menu on weekends, or unwind with a drink at Sasha's Bar, open nightly. Whether visiting for business or leisure, the hotel offers a welcoming atmosphere and everything needed for a comfortable stay.

Couples in particular like the location – they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Private Parking
  • Free Wifi
  • Family rooms
  • Non-smoking rooms
  • Fitness center
  • 2 restaurants
  • 24-hour front desk
  • Tea/Coffee Maker in All Rooms
  • Bar
Sheraton
Hotel chain/brand
Sheraton

Property highlights

  • Located in the heart of Ottawa, this hotel has an excellent location score of 9.4

  • Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Continental, American, Buffet

  • Private parking at the hotel

Availability

Select dates to see this property's availability and prices

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Room Type
Number of guests
 
1 king bed
2 full beds
2 full beds
1 king bed
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Sustainability

This property has 1 third-party sustainability certification.
Green Key Global Eco-Rating
Green Key Global Eco-Rating

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

Simone
Canada Canada
“Very close to everything in downtown Ottawa. You can walk to many attractions. Staff friendly and welcoming”
Charlene
Canada Canada
“We appreciated that the room had a fridge, the bed was comfortable and the location was great.”
Hao
United States United States
“Customized welcome msg on the tv screen Polite and supportive staffs Big suite with enough space”
Irfan
Canada Canada
“Excellent customer service. The breakfast was good and worth it. The location was very convenient — approximately a 10-minute walk to Parliament Hill, and about 15–20 minutes to both the Canadian Museum of Nature and ByWard Market.”
Luna
Mexico Mexico
“Location of downtown Ottawa, clean, attention of the staff was excellent Food is good, different options”
Nazir
India India
“Everything. From early check in to late check out - the staff were very cooperative and accommodated all our requests.”
Steven
United States United States
“Room was spacious and comfortable, with sufficient chairs for sitting to read or watch television. Staff friendly and helpful. Hotel is well located in downtown Ottawa.”
Helena
Canada Canada
“Very nice and friendly staff, amazing room and location”
Karl
Canada Canada
“Staff, both front desk and housekeeping, were extremely responsive to requests for information or service.”
Emi
Brazil Brazil
“comfortable bed, spatious room, excellent location”

Hotel area info

Restaurants

2 Restaurants On Site
Carleton Grill
  • Cuisine
    American • International
  • Open for
    Breakfast
  • Ambience
    Family-friendly • Traditional
  • Dietary options
    Vegan • Gluten-free • Dairy-free
Sasha's Lounge
  • Cuisine
    International
  • Open for
    Dinner • Cocktail hour

House rules

Sheraton Ottawa Hotel takes special requests – add in the next step!
Check-in
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 6 years
Crib upon request
CAD 20 per child, per night

Prices for cribs aren't included in the total price. They'll have to be paid for separately during your stay.

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

Age restriction
The minimum age for check-in is 21
Pets
Pets are allowed. Charges may apply.
Groups
When booking more than 9 rooms, different policies and additional fees may apply.
Cards accepted at this hotel
American ExpressVisaMastercardDiners ClubJCBDiscoverUnionPay credit card

The fine print

Must-know information for guests at this property

The credit card used at the time of the booking must be presented by the cardholder at check-in.

Due to renovations hotel indoor pool is currently out of service until further notice

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In the event of an early departure, the property will charge you the full amount for your stay.