Mercure Hotel Raphael Wien

–Great location - show map
+60 photos
Scored 7.9
Rated good

Staff

8.7

Property highlights

About this property

The Mercure Hotel Raphael Wien is located directly opposite the Raimund Theater and just 1476 feet from the Westbahnhof Train Station and the Mariahilfer Straße shopping street. Cable TV, a seating area, and a bathroom with hairdryer are standard in all rooms. Free WiFi is available and private parking can be arranged at an extra charge. Many shops and restaurants are close by. Vienna’s city center can be reached by underground in just 10 minutes from Westbahnhof Station or Gumpendorfer Straße Underground Station, which is 1148 feet away. Tram lines 6 and 18 are also within 1148 feet. MuseumsQuartier is 1.2 mi from the hotel, while Schönbrunn Palace is 1.3 mi from the property. The nearest airport is Vienna International Airport, 11 mi from Mercure Hotel Raphael Wien.

Couples in particular like the location – they rated it 8.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Parking on site
  • Free Wifi
  • Non-smoking rooms
  • Fitness center
  • 24-hour front desk
  • Elevator
  • Heating
  • Air conditioning
  • Tea/Coffee Maker in All Rooms
Mercure
Hotel chain/brand
Mercure

  • Located in the best-rated area in Vienna, this hotel has an excellent location score of 8.7

  • Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Continental, Vegetarian, Gluten-free, Buffet

  • Parking available at the hotel

Availability

Select dates to see this property's availability and prices

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Room Type
Number of guests
 
1 full bed
1 full bed
2 twin beds
1 sofa bed
and
1 queen bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

Resat
Kosovo Kosovo
“Everything was well. The reception helped me a lot. I had some orders from Amazon that were sent to hotel before I arrived, eventhough they weren’t on behalf of my name, the boy in reception found them and handed them to me. The staff was so nice.”
Andreea
Romania Romania
“Very nice and good size for a room. Elegant and cozy.”
Marian
Palestinian Territory Palestinian Territory
“Everything was perfect, very clean and nice room Thank you”
Shay
Israel Israel
“Room was clean, the staff is very friendly and breakfast is okay for the price. Really good stay in Vienna.”
Rodrigues
Slovakia Slovakia
“Everything- the location, room, and the breakfast options were amazing”
Alex
Romania Romania
“Lovely place, good location, great breakfast, tight parking (carefull), hotel looks good but a refreshment would not hurt at all.”
Amr
Egypt Egypt
“-Perfect Location-Walking distance from the westbahnhof and famous Maria Helfer shopping street. -Friendly stuff and are very cooperative. -The hotel is very clean and modern.”
Maria
Romania Romania
“The location - close to restaurants, public transport, touristic bus stop, the staff was friendly and helpful, the room temperature was pleasant, fair price for what it offered.”
Alicia
Israel Israel
“The privileged room was big and in good condition. Mariahilf is not far about 8 minutes walking. Westbanhof not far”
Hesham
United Arab Emirates United Arab Emirates
“location was suitable,near to tram and metro stations,very near to shopping area with plenty of brand shops and restaurants.”

Hotel area info

House rules

Mercure Hotel Raphael Wien takes special requests – add in the next step!
Check-in
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free
3 - 6 years
Extra bed upon request
Free
7 - 12 years
Extra bed upon request
€ 35 per child, per night
13 - 17 years
Extra bed upon request
€ 60 per child, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed. Charges may apply.
Groups
When booking more than 7 rooms, different policies and additional fees may apply.
Accepted payment methods
VisaMastercardMaestroEC-CardUnionPay credit cardDebit cardCash

The fine print

Must-know information for guests at this property

Please note that the private parking spaces are limited and subject to availability on arrival.

During winter months (from October to March) the A/C is switched off in all guest rooms.

Planned road construction works between April and December 2025 (announced on 10.02.2025 by authorities) may cause road closures and limit access for cars in Wallgasse during this period. Construction work may also cause noise now and then. We apologize for the inconvenience and kindly ask for your understanding!

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Mercure Hotel Raphael Wien of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.