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The best five-star hotels in Quintana Roo

Check out our pick of great five-star hotels in Quintana Roo

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Superb: 9+ Very good: 8+ Good: 7+ Pleasant: 6+
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Facing the beachfront, Sana Tulum Beachfront Boutique Hotel offers 5-star accommodation in Tulum and features an outdoor swimming pool, garden and private beach area. Situated conveniently in the Zona Hotelera district, this hotel features a bar, as well as a hot tub and a spa centre. The accommodation offers a 24-hour front desk, airport transfers, room service and free WiFi throughout the property. I liked the hotel's design style, the high level of service, quality rooms, and proximity to the ocean.

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9.2
Superb
109 reviews
Price from
US$393.75
per night

Cristalino Lagoon Front Hotel, Restaurant & Spa has an outdoor swimming pool, garden, a restaurant and bar in Bacalar. This 5-star hotel offers room service, a concierge service and free WiFi. There is free private parking and the property features paid airport shuttle service. -The gardens, rooms, and docks were beautiful -Staff went out of their way to make our trip special -Rooms had everything you need (nice toiletries, robes, beach towels, etc) -Easy to get to/from town by taxi ($70/trip)

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9.1
Superb
239 reviews
Price from
US$289
per night

Situated in Tulum, 100 metres from South Tulum Beach, Hotel Shibari - Restaurant & Cenote Club features accommodation with free bikes, private parking, an outdoor swimming pool and a fitness centre. Among the various facilities of this property are a garden, a terrace and a bar. The accommodation provides a 24-hour front desk, airport transfers, room service and free WiFi throughout the property.

Hotel Shibari - Restaurant & Cenote Club offers 5-star accommodation with a hot tub. Beautiful setting. The Cenote was wonderful and so were the staff, especially Ivan. It was a really lovely place to stay

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9
Superb
555 reviews
Price from
US$414.26
per night

Situated in Tulum, 6.6 km from Tulum Archeological Site, Hotel Milam features accommodation with an outdoor swimming pool, free private parking, a garden and a shared lounge. Featuring a terrace, the 5-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. The accommodation offers a hot tub, evening entertainment and room service. Gosh, Hotel Milam was beyond what we expected. The moment we walked in, it felt like stepping right into a dream. The pictures don’t do this place justice—you truly have to be there in person to experience how lavish and thoughtfully designed it is. Our villa was absolutely stunning. Exceptionally clean, beautifully designed, and the highlight was the personal pool with a forest view, and various options for mood lighting. We could not get enough of it. The open-air shower was pure magic. Showering under the sky, surrounded by nature, was an experience in itself. Every little detail felt intentional, making it one of the most luxurious stays we've ever had. The highlight, though, was the concierge service on WhatsApp. Jay and Ara are just brilliant with the guests! We just had to send a message, and whatever we needed was sent to our room promptly. They helped us book taxis, made restaurant reservations, and even gave us directions and suggestions in real time. We are so thankful. But what made the real difference for us were the activities at the property. We tried the ice bath, the yoga sessions, and even the temazcal—and I’m so glad we did. There was so much to do that we never even felt like leaving the hotel. The food was delicious as well. The breakfast, the restaurant, the fresh ingredients—everything was top-notch. Try the Pina Colada!!! Honestly, if you’re thinking about booking—just do it. Milam is pure magic. ✨

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9.3
Superb
218 reviews
Price from
US$528
per night

Facing the beachfront, Puerta del Cielo Hotel Origen offers 5-star accommodation in Bacalar and features an outdoor swimming pool, garden and private beach area. The property has a bar, as well as a restaurant serving local cuisine. The accommodation provides a 24-hour front desk, airport transfers, room service and free WiFi throughout the property. They were amazing, kind and helpful. Facilities were spotless and comfy. The palanquetas are the next level! 😍

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9.4
Superb
485 reviews
Price from
US$234
per night

Hotel Amainah Bacalar Adults Only in Bacalar has 5-star accommodation with an outdoor swimming pool, a garden and a bar. A hot tub and a bicycle rental service are available for guests. The accommodation offers a 24-hour front desk, airport transfers, room service and free WiFi throughout the property. Everything….. absolutely beautiful hotel. Fantastic staff, service, and rooms.

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9
Superb
248 reviews
Price from
US$536
per night

Located in Tulum, 16 km from Tulum Archeological Site, The Yellow Nest Tulum provides accommodation with free bikes, free private parking, an outdoor swimming pool and a garden. Each accommodation at the 5-star hotel has garden views, and guests can enjoy access to a terrace and to a sauna. The accommodation features a 24-hour front desk, airport transfers, room service and free WiFi. A true little slice of paradise in the middle of the jungle! The hotel is perfectly located to explore the most beautiful cenotes in the area (some are even accessible on foot or by bike, which the hotel kindly provides). The room is super cozy and peaceful — waking up to the sound of birds in the morning is just magical. The two pools are stunning, perfect for relaxing after a day of exploring. The staff and concierge service? Absolutely amazing! Friendly, helpful, and always making sure everything is perfect. We were lucky enough to celebrate a very special moment there, and they welcomed us with such kindness and made it possible in this incredible setting. If you’re looking for a place to truly unwind, recharge, and make the most of your vacation — this is it!

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9
Superb
594 reviews
Price from
US$181
per night

Facing the beachfront, Nômade Temple Holbox offers 5-star accommodation in Holbox Island and has an outdoor swimming pool, garden and restaurant. Offering a bar, the property is located within 200 metres of Playa Holbox. The accommodation offers a 24-hour front desk, airport transfers, room service and free WiFi throughout the property. Beautiful, feel part of nature

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9
Superb
248 reviews
Price from
US$215
per night

Situated in Tulum, 9.1 km from Tulum Archeological Site, Wakax Hacienda - Cenote & Boutique Hotel - Small Luxury Hotels of the World features accommodation with free bikes, free private parking, an outdoor swimming pool and a garden. Featuring a terrace, this 5-star hotel has air-conditioned rooms with a private bathroom. The hotel has a hot tub, a business centre and free WiFi. Stunning property with things to explore around every corner. Luxurious yet remote and tied in with nature.

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9.4
Superb
587 reviews
Price from
US$427.90
per night

Facing the beachfront in Bacalar, Our Habitas Bacalar - Adults Only has a private beach area and a bar. With a garden, the 5-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. There is free private parking and the property offers paid airport shuttle service. Had the best time, everything was perfect the bar, the service the deck on the lake. We extended our stay and will def go back!

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9.3
Superb
558 reviews
Price from
US$211
per night

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