Accommodation in Nakanojo

The heritage onsen is really impressed me, it you are a big fan of Spirited Away, you will love this property.

The staff are amazing so attentive

This place was incredible. 1000 years old and very good value for money. I did get scared about bears when I went for a smoke late at night, then the anxiety carried over into my bedroom where I was having nightmares about Oni and other japanese themed ghosts haunting my room. The staff were incredible, but I was extremely disappointed that there was neither an iron available (possibly due to the tatami floors) and there was no ironing service available from the staff. I would be happy to pay, but ironed clothes are very important to me and I would assume many guests feel the same. I will give the bed a bad rating because after a life of pocketed springs I cannot sleep on the floor. I find futons to be completely unbearable.

Very authentic experience with wonderful dinner and breakfast. The staff was very friendly.

Where do I even start — this was our favourite stay in Japan! We originally booked for two nights but ended up extending our stay after a typhoon warning was issued for our next destination. The staff were incredibly accommodating, helping us weigh our options and moving us into another available room for the extra nights, ensuring that breakfast and dinner were included. Our host, Hinata, was absolutely wonderful. She spoke clear English and went over every detail of our stay — from cleaning times to meal preferences — with such care and professionalism. She was welcoming, attentive, and genuinely made us feel at home. The rooms are incredibly spacious, with soft, cosy beds, including a TV with Netflix and Disney! Making it easy to spend the day inside doing nothing! The food was exceptional — comparable to a fine Australian degustation that would easily cost hundreds back home. One night, we were even treated to dinner at their sister restaurant down the road, where we enjoyed delicious Wagyu steak, complete with pick-up and drop-off service. There were also snacks and alcoholic drinks available for purchase, plus a daily happy hour from 2–5pm. The private onsens, both in-room and in the public facility, were perfect for unwinding — with free Yakult on hand as a thoughtful touch. They also offered complimentary pick-up and drop-off at the local bus stop for both arrival and departure, which made everything so seamless. It was the perfect escape from the bustle of Tokyo — relaxing, memorable, and truly special. I can’t wait to return!

The atmosphere is nice. the staff are very accommodating and friendly too. the amenities are also good as they have a complete kitchen along with nice relaxing spaces. the fiid was great!

Traditional Japanese Breakfast, I enjoyed it.

The staff hardly speaks English, despite the language barrier they were very nice and definitely helped us a lot with any request. The hotel is not suitable for those who have difficulty with stairs, there is no elevator and we had to change rooms to a more expensive room so that we would have fewer stairs, apart from this problem the rooms are lovely the view is wonderful and the food is great, everything is very clean and very pleasant